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      DebtWave Credit Counseling

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      DebtWave Credit Counseling Reviews

      2.9

      51% would recommend to a friend

      (22 total reviews)

      Michael Marsden

      77% approve of CEO

      51% positive business outlook

      Ratings by category

      4.4

      Diversity and inclusion

      3.3

      Work/Life balance

      3.1

      Culture and values

      2.8

      Senior management

      2.6

      Compensation and benefits

      2.5

      Career opportunities

      DebtWave Credit Counseling has an employee rating of 2.9 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DebtWave Credit Counseling employee rating is 22% below average for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      22 reviews
      1.0
      25 Oct 2017

      Changes

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Having a job that is pretty much it...

      Cons

      High employee turn over rate for such a small office... No supervisors anymore In any department because the stress they deal with doesn’t amount to the pay they receive No bonuses/ bonuses going down drastically No leadership The fact that management tries to come up with things they “think” might work before trying it out themselves No room to grow...management are all friends outside of work so no matter how wrong one person is doing their job will remain safe due to friendship

      1.0
      11 Jan 2020

      Unfortunate experience

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The mission of this organization — to promote financial literacy and guide clients as they reduce unsecured debt — is very important. There are some truly superb employees here: hardworking, personable, kind, and dedicated to their clients’ success. I’d even call a few of them “rock stars” who are a credit to this organization, eager to share their knowledge of very complex software; just wonderful people. Also, the deli in the next building is fantastic, with great vegan options.

      Cons

      While the trainer is good at training, her interpersonal and communications skills need improvement. Her treatment of staff, especially new hires, is inconsistent at best and abusive at worst. IT staff is arrogant, with one person communicating poorly and often inappropriately. There is favoritism, overt at times, and some subtle but evident racism in the office.

      1.0
      11 Sept 2017

      Horrible management

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good hours and good pay

      Cons

      Manganment doesn't care about their employees and tend to make changes without letting employees know. Management doesn't allow people to speak their mind and tend to think employees are robots.

      Viewing 1 - 3 of 22 Reviews
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      ReviewsDebtWave Credit Counseling reviews

      Glassdoor has 22 DebtWave Credit Counseling reviews submitted anonymously by DebtWave Credit Counseling employees. Read employee reviews and ratings on Glassdoor to decide if DebtWave Credit Counseling is right for you.