Does Delaware Claims Processing Facility pay their employees well?

According to anonymously submitted Glassdoor reviews, Delaware Claims Processing Facility employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Delaware Claims Processing Facility. This rating has been stable over the past 12 months.

How satisfied are employees working at Delaware Claims Processing Facility?

59% of Delaware Claims Processing Facility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delaware Claims Processing Facility 4.4 out of 5 for work life balance, 3.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Delaware Claims Processing Facility?

Claims Analyst (11) , Claims Reviewer (6) , Reviewer (5) , Manager (2)

What are the pros of working at Delaware Claims Processing Facility according to real employee reviews?

"They also have pretty good benefits." ((in 11 reviews)); "Flexible schedule" ((in 7 reviews)); "Great people." ((in 6 reviews)); "Flexible hours, time off, hybrid schedules" ((in 3 reviews)); "The job has excellent benefits and the pay is pretty good." ((in 3 reviews))

What are the cons of working at Delaware Claims Processing Facility according to real employee reviews?

"No room for advancement." ((in 4 reviews))

What are employees saying about Delaware Claims Processing Facility redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Delaware Claims Processing Facility redundancy and their outlook for job security at Delaware Claims Processing Facility in 2026.

Delaware Claims Processing Facility Reviews

3.1

59% would recommend to a friend

(53 total reviews)

John Mekus

47% approve of CEO

46% positive business outlook

Delaware Claims Processing Facility has an employee rating of 3.1 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware Claims Processing Facility employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

53 reviews

4.0

7 July 2021

Relaxed atmosphere, company organization is meh

Claims analyst

Recommend

CEO approval

Business outlook

Pros

- Great benefits and super flexible PTO policy (though depends on manager) - Pretty low-stress, the actual process doesn't change much day to day - HR is helpful

Cons

- Constant changes to policy, often confusing or even irrational - Upper management doesn't seem to be in tune with what's happening out on the floor and what/how much work the employees are actually doing - Repetitive work could be a con for some

2.0

6 June 2016

Quality Assurance

Quality assurance

Recommend

CEO approval

Business outlook

Pros

You work independently for the most part, can listed to music on headphones at your desk. People are nice for the most part and pay is ok.

Cons

This is the most complicated confusing place, policies are constantly changing and it's almost impossible to keep up. What your reviewing is so detail oriented and each claim is unique so it's very challenging. You are also shown numbers for your productivity/quality and I'm not sure anyone knows what they really mean or how they work, which stinks because this is what your bonus is based on. Also certain law firms seem to get preferential treatment, which just complicates the process and seems like a bit of an ethical issue. They don't seem to trust the staff very much, no internet access on your cpu and time is monitored very closely, not to mention phone calls. Also sick day policy is completely ridiculous, so don't ever get sick.

4.0

1 Apr 2016

Decent Place

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Fair Pay, Work is easy enough. Not the best place in the world but the compensation and benefits are more than fair for the work you do.

Cons

It does not appear like there are very many advancement opportunities.

Viewing 1 - 3 of 53 Reviews

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