Delta Air Lines Reviews | Glassdoor.com.au

Delta Air Lines Reviews

Updated 18 December 2018
2,221 reviews

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4.2
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Delta Air Lines CEO Ed Bastian
Ed Bastian
650 Ratings

Employee Reviews

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Pros
Cons
  • "Better work life balance needed" (in 51 reviews)

  • "It’s hard to get a full time position as a gate agent" (in 110 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (123)

    "Great work environment, good pay, stable company, excellent benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Software Developer in Atlanta, GA (US)
    Former Employee - Associate Software Developer in Atlanta, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time (More than 3 years)

    Pros

    Flight benefits are the standout benefit for sure. Aside from that, the work in the IT department is project based, so very team oriented with steady, predictable work patterns. Positive environment with good management.

    Cons

    Very hard to stand out in such a large company. Promotions are few and very far between. Commute to the main office can be rough being located on the south side next to the airport


  2. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Statesville, NC (US)
    Current Employee - Customer Service in Statesville, NC (US)
    Recommends
    Positive Outlook

    I have been working at Delta Air Lines part-time (Less than a year)

    Pros

    great benefits, good co-workers,

    Cons

    on your feet all day

    Advice to Management

    buy mats to stand on

  3. Helpful (6)

    "Employer that treats staff like family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Detroit, MI (US)
    Current Employee - Flight Attendant in Detroit, MI (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Delta Air Lines full-time (More than a year)

    Pros

    ***Fabulous and robust benefits package
    ***Incredibly flexible job (position specific)
    ***Structured training program
    ***Overall fairly good communication from leadership and opportunities to learn more about the company, industry, and major initiatives that are ongoing
    ***Minimal reserve days compared to other employers in aviation
    ***Brand to be proud to work for
    ***Opportunities to be involved in Delta's community involvement
    ***Committees in place to advocate for frontline employees
    ***Fun and fulfilling job that allows me to interact with so many people and serve them with a smile as well as helping alleviate stress that travel can cause (position specific)

    Cons

    ***Often time, Delta incentivizes bad behavior from passengers by rewarding them for being inappropriate and 'complaining' in order to gain miles - very disappointing when people act out of turn and get rewarded for it!
    ***Inconsistency in administration of performance standards from site to site. Many things with performance are subjective - yes - but for black/white performance indicators, an evaluation needs to be conducted of how these are administered i.e. timeliness, etc.

    Advice to Management

    Keep focusing on administering performance standards consistently and fairly.


  4. "Acs"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines part-time

    Pros

    Fun and challenging job
    Flight benefits
    A lot of multi tasking

    Cons

    You have go deal with all sorts of passengers
    Really busy during the holidays
    Starting pay isnt that good


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent - Ready Reserve in Boston, MA (US)
    Current Employee - Ramp Agent - Ready Reserve in Boston, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines part-time (Less than a year)

    Pros

    Awesome company to work for, they value their employees.

    Cons

    Weird shifts. It's a 24 hour operation so it is expected though.


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Delta Air Lines full-time

    Pros

    Travel is nice, if you take advantage, Meet great People, Networking, Overall great job for what ut is.

    Cons

    Lifestyle is crazy, A lot of behind the scenes corporate "stuff", Childish at times.


  7. "Excellent place to work as an IT professional."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Minneapolis, MN (US)
    Current Employee - Senior Software Developer in Minneapolis, MN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than 10 years)

    Pros

    Flight benefits. Not many companies can offer this. It changes your lifestyle.
    Pay is now competitive.
    Currently modernizing everything (systems, process).

    Cons

    There is a big gap in Employees to contractor ratio. Can make the job slighlty more difficult due to contractor attrition.
    Employee age in IT is some what older. Need to infuse a younger generation for a more balanced organization, which they have started.

    Advice to Management

    Keep up the good work.

  8. "Great culture, low movement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Guarulhos (Brazil)
    Former Employee - Customer Service Agent in Guarulhos (Brazil)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines part-time (More than 3 years)

    Pros

    Great people culture. Always open and honest regarding expectations with employees. Great travel benefits

    Cons

    Low movement inside the company if outside the US. Low wages


  9. "FA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time

    Pros

    Love my job and the company

    Cons

    Working holidays is a con but worth it in the end


  10. "Flight Attendant Interview"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines full-time

    Pros

    Everyone is amazing, the flights are free and health benefits are amazing

    Cons

    Very small community for flight attendants, seems like there is always some drama going on