Pros
There are limited positives overall. One of the few strengths was the opportunity to work alongside great Business Analysts and Project Managers.
Cons
Middle management lacks the capability and IT background needed to effectively support delivery, often leading to misalignment between business expectations and technical outcomes. Some individuals in delivery and decision-making roles have limited prior IT experience outside of their current position, which can impact understanding of how effective IT delivery should operate in practice. This contributes to unrealistic timelines, delivery inefficiencies, and ongoing challenges in meeting project deadlines. The development team often appears significantly overstretched and under pressure to meet delivery targets within the current operating model. There are also concerns around client expectation management, with commitments sometimes being made that do not fully reflect delivery capacity, creating additional pressure on delivery teams. Learning and development support is limited, and career progression does not appear to be a priority within the organisation. Basic employee benefits such as sick pay are not provided. There is also an expectation to work outside of standard office hours, including evenings and weekends, without time off in lieu. The office environment may also be a consideration. The workspace is located above a corner shop on a high street and has limited facilities, including no dedicated common area for breaks, meaning employees often eat lunch at their desks. Lunch breaks are typically limited to 30 minutes and closely monitored. General office cleanliness is maintained by staff through cleaning rotas rather than a dedicated cleaning service. Similar concerns about the working environment have also been reflected in other employee reviews.
