Does Dialpad pay their employees well?

According to anonymously submitted Glassdoor reviews, Dialpad employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Dialpad. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dialpad?

54% of Dialpad employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dialpad 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Dialpad?

Account Executive (38) , Software Engineer (30) , Senior Software Engineer (17) , Sales (15) , Sales Development Representative (SDR) (14) , Senior Account Executive (12) , Project Manager (10) , Sales Engineer (10) , Customer Success Manager (CSM) (8) , Customer Success Manager (7) , Manager (6) , Client Account Executive (5) , Customer Success Specialist (5) , Engineering Manager (4) , Intern (4)

What are the pros of working at Dialpad according to real employee reviews?

"Great people to work with and ver collaborative" ((in 65 reviews)); "The team is great and has a lot of experience." ((in 29 reviews)); "Benefits are good" ((in 24 reviews)); "Good work life balance and the people" ((in 23 reviews)); "Work from home is easily available" ((in 20 reviews))

What are the cons of working at Dialpad according to real employee reviews?

"Dialpad has barely been able to keep a manager for 1 year on average in CS" ((in 16 reviews)); "Annual small layoffs are done across departments." ((in 10 reviews)); "lack of diversity." ((in 7 reviews)); "Lastly, Any positive review here is written by HR, or by someone who’s been at the organization for short period of time" ((in 3 reviews)); "Office is co" ((in 3 reviews))

What are employees saying about Dialpad redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dialpad redundancy and their outlook for job security at Dialpad in 2026.

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Dialpad

Dialpad Reviews

3.7

54% would recommend to a friend

(489 total reviews)

Craig Walker

67% approve of CEO

55% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.6

Work/Life balance

3.6

Compensation and benefits

3.4

Culture and values

3.3

Career opportunities

3.1

Senior management

Dialpad has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dialpad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews

2.0

26 Feb 2026

avoid if u have other options

Smb account executive

Recommend

CEO approval

Business outlook

Pros

decent for beginner role straigh tout of bdr/sdr hell. dont stay more than a year

Cons

product is not good comapred to competitors, sales pressure too high without adequate support like amrketing. they dont even have dedicated AU professional project mgmt - gotta do some isntalls urself what a joke

Dialpad Response

2mo

Thank you for sharing your experience at Dialpad. We're glad the role provided a solid foundation early in your sales career. We appreciate the candid feedback on sales support, product competitiveness, and our AU operations. As we continue to grow internationally, investing in the right resources and infrastructure for our regional teams is a priority. Your perspective helps inform that work. We wish you well in your next role. Thank you for your time at Dialpad.

5.0

20 Nov 2023

AE

Account executive

Recommend

CEO approval

Business outlook

Pros

- Great team - Fast paced (could be positive or negative depending what you like) - Great product - market fit

Cons

No negatives that I can think of

Dialpad Response

Hello, Dialer! Thank you for sharing your experience. We love to hear from our team in Australia!

3.0

15 June 2024

Winning product - poor local culture/management

Account executive

Recommend

CEO approval

Business outlook

Pros

- Great product - Intelligent and supportive sales engineering team - Commissions/Stock options

Cons

- Local culture/management - Lack of direct contact with international execs to discuss local issues - Extremely high sales team staff turnover

Dialpad Response

Hi Dialer! Thank you for your feedback and for acknowledging the strengths of our product and team. Dialpad is prioritizing raising company morale by organizing more events and encouraging in-office gatherings to foster a stronger sense of community. We also acknowledge the importance of communication between our employees and executives, ensuring open dialogue and regular updates to foster transparency and collaboration.

Viewing 1 - 3 of 489 Reviews

Jobs at Dialpad

Account Executive, Commercial

Sydney

View job

Sr. Manager, Customer Success & CX, APAC

Sr. Account Executive, Mid-Market

Sydney

View job

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avoid if u have other options

AE

Winning product - poor local culture/management

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