Dialpad Reviews

3.7

54% would recommend to a friend

(489 total reviews)
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Craig Walker

67% approve of CEO

55% positive business outlook

Dialpad has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dialpad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
2.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

decent for beginner role straigh tout of bdr/sdr hell. dont stay more than a year

Cons

product is not good comapred to competitors, sales pressure too high without adequate support like amrketing. they dont even have dedicated AU professional project mgmt - gotta do some isntalls urself what a joke

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Dialpad Response
2mo
Thank you for sharing your experience at Dialpad. We're glad the role provided a solid foundation early in your sales career. We appreciate the candid feedback on sales support, product competitiveness, and our AU operations. As we continue to grow internationally, investing in the right resources and infrastructure for our regional teams is a priority. Your perspective helps inform that work. We wish you well in your next role. Thank you for your time at Dialpad.
5.0
20 Nov 2023

AE

Recommend
CEO approval
Business outlook

Pros

- Great team - Fast paced (could be positive or negative depending what you like) - Great product - market fit

Cons

No negatives that I can think of

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Dialpad Response
2y
Hello, Dialer! Thank you for sharing your experience. We love to hear from our team in Australia!
3.0
15 June 2024
Recommend
CEO approval
Business outlook

Pros

- Great product - Intelligent and supportive sales engineering team - Commissions/Stock options

Cons

- Local culture/management - Lack of direct contact with international execs to discuss local issues - Extremely high sales team staff turnover

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Dialpad Response
1y
Hi Dialer! Thank you for your feedback and for acknowledging the strengths of our product and team. Dialpad is prioritizing raising company morale by organizing more events and encouraging in-office gatherings to foster a stronger sense of community. We also acknowledge the importance of communication between our employees and executives, ensuring open dialogue and regular updates to foster transparency and collaboration.
Viewing 1 - 3 of 489 Reviews

Glassdoor has 535 Dialpad reviews submitted anonymously by Dialpad employees. Read employee reviews and ratings on Glassdoor to decide if Dialpad is right for you.