Winning product - poor local culture/management - Account Executive Dialpad Employee Review

3.0
15 June 2024
Recommend
CEO approval
Business outlook

Pros

- Great product - Intelligent and supportive sales engineering team - Commissions/Stock options

Cons

- Local culture/management - Lack of direct contact with international execs to discuss local issues - Extremely high sales team staff turnover

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Dialpad Response
1y
Hi Dialer! Thank you for your feedback and for acknowledging the strengths of our product and team. Dialpad is prioritizing raising company morale by organizing more events and encouraging in-office gatherings to foster a stronger sense of community. We also acknowledge the importance of communication between our employees and executives, ensuring open dialogue and regular updates to foster transparency and collaboration.

Explore other reviews about Dialpad

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Good money - Client Sales leadership is a plus - Work-life balance

Cons

- Working with some internal teams - Sometimes we’re behind the curve with certain products/rollouts

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Dialpad Response
2mo
Thank you for this thoughtful review and for your years at Dialpad! It's great to hear that you value the leadership in Client Sales, the compensation, and the work-life balance. Those are areas we're committed to maintaining. We appreciate the feedback on cross-team collaboration and product rollout timing as well. We're continuously working to improve alignment across teams and ensure our products keep pace with customer and market needs. Your perspective helps us get there. Thanks for being part of the team. We're glad you're here!
1.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Definitely one of those tech jobs that you can call “full-time” but do in 5-10 hours/week and pick up another job. Thats about it for pro’s.

Cons

Been here a few yrs and have had 5 different managers. I hit quota about 1 quarter per yr which hasn’t got me fired because I get a new boss every 8 months (they all leave or get canned when the CEO changes the vision…again). Last month on an all-hands he said “if you want a work life balance, don’t work here” - which is hilarious and ironic because tons of reps make more at their other “real job” and he has no clue. The culture is annoying at best, toxic at worst. We have had like 1400 FTE’s for the last 3 yrs, over 1200 new hires in the past 12 months, the turnover is insane. I’m resigning this month so being super authentic here. Pay is below market value. The product is good…until the vision changes and we “have to sell” the new stuff. Genuinely feel bad for people who get hired here and it’s their only job.

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