20 Nov 2020
Diamond Orthotic Lab International Reviews
4.1
76% would recommend to a friend
100% positive business outlook
Reviews by job title
3 reviews
5.0
16 Sept 2019
Great Place to Work- Teamwork A+++
Current employee, less than 1 year
San Diego, CA
Recommend
CEO approval
Business outlook
Pros
Teamwork- anytime I have a question or need help with something, someone in administration is always willing to help or train me properly in order for me to take care of it myself the next time. The lab techs are always helpful as well. Matt Rago, the Director of Operations always makes me feel like I am welcome to state my opinion in almost every customer service situation. Helping patients with chronic pain- Its very rewarding knowing that the appliances being made in this lab are truly helping people who struggle with TMJ and sleep apnea. I love hearing all the positive feedback on the website. Training/Conferences- I am trained in administration on a daily basis and will attend mini-residencies to learn more of the science behind these appliances.
Cons
This lab is currently under pre-FDA approval training and lab construction. They are re-structuring the workflow, manufacturing schedules, and customer service procedures. This is a start-up company that grew very rapidly over the years. The workload and job duties are not specific for each administrative employee.
1.0
7 Aug 2019
Recommend
CEO approval
Business outlook
Pros
None, There is nothing I would consider a pro-
Cons
Toxic,dysfunctional non-professional environment, Policies and procedures are non-existent or poorly implemented. They consistently relate to others in a condescending manner, they manipulate others to ensure that they look good. they have a high turnover rate.
