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Digital Reach Agency

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Digital Reach Agency Reviews

4.1

75% would recommend to a friend

(40 total reviews)
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Ben Childs

83% approve of CEO

71% positive business outlook

Digital Reach Agency has an employee rating of 4.1 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Digital Reach Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

40 reviews
1.0
18 July 2020
Recommend
CEO approval
Business outlook

Pros

It's not a scam? I'm at a bit of a loss of what to put here honestly

Cons

I had an absolutely terrible feeling before I started working at DRA. They pretty aggressively low balled me in salary negotiations despite them already paying well below industry average. I think that DRA thinks being a fully remote company in 2020 is much slicker than it actually is. It's been my experience that pretty much every digital ad agency, even in the pre-COVID days, let employees work from home or be flexible with scheduling with great autonomy as long as work is getting done. It's comical to me that if you go to their website on the career section, the perk they lead with in the "benefits" section is that they're fully remote. If the first perk that comes to mind when describing your company is "We're fully remote!" and you put that ahead of things like "career growth" and "amazing team", I should have known priorities at the company are suspect at best. Regardless, they 100% will use being remote as a crutch to just absolutely low ball salaries, and I am actually curious what they are doing now that every company is hiring remote and they can't pay people 50% of going salaries. You know how when you watch a YouTube video that's 10-15 minutes long, but the actual content of the video could have been something like 1-2 minutes and the rest is just padding? The "training videos" for this company are basically that, it's just someone talking while doing screen recordings and somehow making something that could have been said in 2 minutes take 10 or more. Your first 2 weeks are probably just going to be watching these videos and doing some worksheets. By day 4 I was praying my eyes and ears might fall off my face, or perhaps I would be run over by a car so that I would no longer be subject to the pitiful failure of the DRA training program, but sadly I wasn't so lucky. The funniest part about my time here was actually how terrible of shape their accounts were in, but how they thought it was good. They had the same keyword with different match types in the same ad group, with the phrase match variant having a higher bid. 90%+ of the spend in that ad group was coming from the phrase match keyword, and within the SQR of that keyword, the portion of spend on the exact match variant was less than 15% of the total. In most of that other 85% of spend, the terms it was matching to were just complete and utter low-quality garbage producing no leads or value. If I was ever auditing an account trying to take their business away, I could probably show them that single thing and how much money they wasted and they'd rightfully be disgusted. If you have even a modicum of respect for yourself, I'd just avoid this place entirely. The fact that they wanted to pay someone with over 5 years of experience in this field $40k/year is full on clown makeup levels of a joke and an insult. This is where your career will go to die, that's the "advancement" they're alluding to on the site. If I could, I would give this company negative stars in an instant but I'll have to settle for one. This company is just an absolute joke for potential employees and especially for potential clients.

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Digital Reach Agency Response
5y
Thanks for the feedback, I really appreciate it. As we grow, updating the on-boarding process has definitely been top of our list and your feedback, along with some others internally, has fast-tracked that. The videos you're referring to were originally internal webinars meant to the get the team on the same page but I agree they can be edited down and made more targeted for new team members. Other than that would love to chat about the details of your time here and how we can further improve if you'd like to reach out via email.
1.0
6 Jan 2019
Recommend
CEO approval
Business outlook

Pros

The flexibility of being in a remote environment can't be beat.

Cons

Growth opportunities are limited and compensation isn't great. Training is limited and management doesn't want to invest the resources to help their employees succeed.

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Digital Reach Agency Response
5y
Thanks for the feedback. Since we employed an internal feedback system, growth, training, and long-term career trajectory is something that's become an initiative for us this year. Takes a little more foresight and planning but we've found it to be worth it for sure. Feel free to reach out via email as I'd love to chat more about it and how it can be improved.
2.0
29 Sept 2018

Not the worst agency I've worked at, but nothing special

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Working from home can be great, although it's definitely not for everyone -Benefits are getting better as the company grows

Cons

-Compensation is below market -Inexperienced management -Lack of culture -Employees "encouraged" to write positive reviews

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Digital Reach Agency Response
5y
Appreciate the feedback. I know this review is from a couple years ago but we heard similar feedback around this time that, as we grow, the culture aspect had become more and more important. This is something we've tried to work on with in-person retreats, employee NPS and feedback, and creating a committee to make sure we're always moving this forward. Means a lot and it's feedback we can always act on!
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Glassdoor has 40 Digital Reach Agency reviews submitted anonymously by Digital Reach Agency employees. Read employee reviews and ratings on Glassdoor to decide if Digital Reach Agency is right for you.