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Digital Reach Agency

Is this your company?

"Dumpster fire" is being nice - Paid Media Digital Reach Agency Employee Review

1.0
18 July 2020
Recommend
CEO approval
Business outlook

Pros

It's not a scam? I'm at a bit of a loss of what to put here honestly

Cons

I had an absolutely terrible feeling before I started working at DRA. They pretty aggressively low balled me in salary negotiations despite them already paying well below industry average. I think that DRA thinks being a fully remote company in 2020 is much slicker than it actually is. It's been my experience that pretty much every digital ad agency, even in the pre-COVID days, let employees work from home or be flexible with scheduling with great autonomy as long as work is getting done. It's comical to me that if you go to their website on the career section, the perk they lead with in the "benefits" section is that they're fully remote. If the first perk that comes to mind when describing your company is "We're fully remote!" and you put that ahead of things like "career growth" and "amazing team", I should have known priorities at the company are suspect at best. Regardless, they 100% will use being remote as a crutch to just absolutely low ball salaries, and I am actually curious what they are doing now that every company is hiring remote and they can't pay people 50% of going salaries. You know how when you watch a YouTube video that's 10-15 minutes long, but the actual content of the video could have been something like 1-2 minutes and the rest is just padding? The "training videos" for this company are basically that, it's just someone talking while doing screen recordings and somehow making something that could have been said in 2 minutes take 10 or more. Your first 2 weeks are probably just going to be watching these videos and doing some worksheets. By day 4 I was praying my eyes and ears might fall off my face, or perhaps I would be run over by a car so that I would no longer be subject to the pitiful failure of the DRA training program, but sadly I wasn't so lucky. The funniest part about my time here was actually how terrible of shape their accounts were in, but how they thought it was good. They had the same keyword with different match types in the same ad group, with the phrase match variant having a higher bid. 90%+ of the spend in that ad group was coming from the phrase match keyword, and within the SQR of that keyword, the portion of spend on the exact match variant was less than 15% of the total. In most of that other 85% of spend, the terms it was matching to were just complete and utter low-quality garbage producing no leads or value. If I was ever auditing an account trying to take their business away, I could probably show them that single thing and how much money they wasted and they'd rightfully be disgusted. If you have even a modicum of respect for yourself, I'd just avoid this place entirely. The fact that they wanted to pay someone with over 5 years of experience in this field $40k/year is full on clown makeup levels of a joke and an insult. This is where your career will go to die, that's the "advancement" they're alluding to on the site. If I could, I would give this company negative stars in an instant but I'll have to settle for one. This company is just an absolute joke for potential employees and especially for potential clients.

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Digital Reach Agency Response
5y
Thanks for the feedback, I really appreciate it. As we grow, updating the on-boarding process has definitely been top of our list and your feedback, along with some others internally, has fast-tracked that. The videos you're referring to were originally internal webinars meant to the get the team on the same page but I agree they can be edited down and made more targeted for new team members. Other than that would love to chat about the details of your time here and how we can further improve if you'd like to reach out via email.

Explore other reviews about Digital Reach Agency

5.0
21 July 2023
Recommend
CEO approval
Business outlook

Pros

Great company to work for and grow. The management is empathetic and well connected to their employees and clients. Company is very inclusive and allows employees to work autonomously, but still offers help whenever necessary. Remote work environment is top-notch and the no-meeting-Mondays are a huge bonus!

Cons

No cons at this time

1.0
10 July 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good salary, unlimited PTO (although you don’t really feel like you can take it)

Cons

where to even begin - the company runs based on the success of 1 singular enterprise client, and even if you’re not involved on the account, your job ultimately lies in the hand of their budgets. favoritism is extremely prevalent and if you’re not a favorite, consider yourself laid off (with minimal severance) the minute that 1 enterprise client reduces their budgets. but then weeks later, they start hiring new people to fill your spot. management and your colleagues don’t give a damn about their people - once you’re laid off and jobless, the people you worked with daily don’t even have the decency to reach out and check in. i truly could not recommend this agency any less. some of the most immature and unprofessional people i’ve ever worked with - save yourself the headache and take your talent literally anywhere else

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