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Direct Marketing Solutions

Engaged employer

Direct Marketing Solutions Reviews

2.9

46% would recommend to a friend

(57 total reviews)

Luke Teboul

75% approve of CEO

62% positive business outlook

Direct Marketing Solutions has an employee rating of 2.9 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Direct Marketing Solutions employee rating is 22% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

57 reviews
1.0
25 June 2018

Keep Looking

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can make decent money in production due to mandatory overtime. Get your money coming in because raises are few and far between.

Cons

Definitely a sweatshop culture-you are always being pushed to produce more. Quality is job #2, gotta make those numbers. Tattletale culture with people constantly complaining to hr about fellow employees.

1.0
1 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Coworkers were nice in my department. Not sure about other departments.

Cons

The only thing that kept me from suicide was the hope that I could leave.

1.0
7 Dec 2020
Recommend
CEO approval
Business outlook

Pros

You do have a handful of employees that want to help...want to improve. Its unfortunate that with the daily mess needed to clean up, there is no time to listen to those voices to make the needed changes.

Cons

* Zero regard for life-work-balance. * Employees (especially the hard working people on the production floor) are treated as commodities and not actual people. * You see managers/supervisor DAILY running around/chasing after the changes to the production schedule. * Being busy is great....but when it comes as the expense of being honest with your customers (being late on production/being late on promised delivery dates), you have a real problem. * Most team leaders are burnt out. This leads to negative energy that is quickly felt across all teams (it is also VERY contagious at DMS).

avatar
Direct Marketing Solutions Response
4y
Wow. We are so disappointed to hear this from a current employee. We make every effort to make time to listen to feedback from our employees and are sorry to hear you don't feel this is the case. We do have company emails and an anonymous reporting service available to all employees to use to provide any sort of feedback or concerns, and we encourage you to use these going forward. In regard to work-life balance, we do offer 3 on/4 off schedules and long weekends for production workers to help with work-life balance and offer them the rest they need in between shifts. If you have any other thoughts on how we can better encourage work-life balance, please email us at HR@teamdms.com. We would love to hear your thoughts on this! We want to assure you that every DMS employee is a valued part of our team. We would not have been able to remain open during COVID without the hard work of our production team in following COVID prevention protocols and showing up each day. A huge part of our success as a company is due to you and our production team members. We understand it is difficult for some to handle the work load at DMS as our clients expect a lot from us due to the high standards we have met in the past, but that is where our success comes from. Our clients appreciate how quickly we can produce for them and continue to work with us, which allows us to remain in operations. One of our company values is honesty and we are always open and upfront in our interactions and communications with others. In regard to the other feedback you shared, we will be sure to look into these concerns and address them to the best of our ability. Thank you for taking the time to share all of your thoughts with us as we want DMS to be a place where our employees can be happy and healthy. Again, if you have any additional feedback, please contact us at HR@teamdms.com and we can set up some time to chat. We are glad to have you as part of our team and appreciate your honesty!
Viewing 1 - 3 of 57 Reviews

Glassdoor has 58 Direct Marketing Solutions reviews submitted anonymously by Direct Marketing Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Direct Marketing Solutions is right for you.