Direct Supply Reviews

3.6

66% would recommend to a friend

(394 total reviews)

Bob Hillis

85% approve of CEO

72% positive business outlook

Direct Supply has an employee rating of 3.6 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Direct Supply employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

394 reviews
5.0
21 May 2021
Recommend
CEO approval
Business outlook

Pros

Great environment, employee owned, they genuinely care

Cons

None, great place to work

2.0
14 July 2014
Recommend
CEO approval
Business outlook

Pros

-Relaxed environment -Financially stable -Reorganized so often, if you are dissatisfied just wait and a new job will land in your lap -Great work/life balance -CEO is a great leader, and helps keep things directed -Nearly impossible to get fired -lots of free lunchs

Cons

-Incompetent leadership from the VP's down to the team leaders, many promoted from within and have no other work experience, most of them have never seen how a real company operates -Leaders are not trusted with budgets, even a $50 spend requires approvals going through much of the company, this makes work that should take an afternoon take months. -This company has an alcohol problem, at first it is neat drinking at work, but after a while it just gets sad to watch. The culture is very alcohol focused, if you do not drink, don't even consider working here. -Interview process is bizarre, taking months and never really digging deeply into technical skills or even soft skills, mostly because people are nervous due to it being nearly impossible to fire anyone. -Lots of promises are made during the interview process, they will tell you anything to get you to accept the job, but much of it turns out not to be true once you start, lots of bait and switch stories are told. -Most of your work will go unused, leadership changes directions so often that there isn't time to complete most things, your work just goes in the garbage and you start over on something new. -Maintains a cult like atmosphere to the company, if you dare question the awe and wonder of Direct Supply you are ostracized by the many people that have never worked anywhere else and think it is the greatest thing ever to exist. -Salaries are socialized, if you are making way less than everyone else in similar roles, your pay will increase rapidly while other stay nearly the same, their goal is to pay everyone in similar roles the same pay regardless of skill or experience. -Most of the worker bees throughout the technology organization are out of control doing whatever they want, most are young twenty somethings and feel entitled since they have never worked other jobs. This makes it difficult for lower management to get anything done. They have to go ask and plead with the worker bees to do what needs to be done, instead of just leading their workers to do the right thing. -Many unstable people work at this company that would have been fired in any other company, but are protected by friendships or connections to upper management, these people are a blight on the company that encourage or create many of the other problems -There is little motivation to get work done, most of the people in this company work at a casual pace or slower, taking weeks to do what should have taken days, this apathy is mostly due to them knowing their work isn't likely to go anywhere -Many of the titles in this company are misapplied, most people have a title a notch or two higher than what they actually do in the company. Most coming into the company are disappointed to find out what their jobs actually are when they come into the company since the actual job will be a couple notches lower than the job title. -This company likes to have parties, at first this also seems fun, but it gets to a point where the weekly interruption for some some event whose only purpose is to get you drunk starts to interfere with the work you are trying to get done

3.0
15 Sept 2014
Recommend
CEO approval
Business outlook

Pros

If you're young, as I was when I started, you'll love it: Free soda, lots of free lunches, plenty of drinking during work hours and quarterly review meetings, bring your dog, casual attire, very nice fitness center. Being called a "Partner" makes you feel as though you belong and you're part of something. The president, Bob Hillis (but, how cool, everyone just calls him Bob!), is very motivational. You hear a lot about the "cult of Direct Supply"; all of the above is what fuels that perception. Work can be challenging and rewarding. Work-life balance can be a struggle with long hours in certain departments, but leadership is flexible and understanding.

Cons

After about 10 years, I began to feel this isn't what a company should be like. Do I really want to hear a dog barking next to me while I'm on the phone? Do I really want to work with people wearing sweatpants in the office? What kind of company serves bloody Mary's on Friday mornings? Should I really see executives obviously under the influence at company functions or industry events? I started to feel as though all of the soft benefits were a mask for some of the real problems - no growth in the past 5 yrs, constant change in leadership, and lack of real direction beyond motivating talking points. And as inspiring and gifted as Bob is, he seems to be maxed out for real growth ideas or change, which is unfortunate for all he'd done and accomplished. I started to see the wizard behind the curtain. I knew it was time to go when we had to pitch new ideas to a group of 10 or so, including lawyers, who gave a thumbs up or thumbs down. What happened to the wonderful culture of growth and risk taking and ideas that existed when I started?

Viewing 1 - 3 of 394 Reviews

Glassdoor has 468 Direct Supply reviews submitted anonymously by Direct Supply employees. Read employee reviews and ratings on Glassdoor to decide if Direct Supply is right for you.