Doddle Reviews

3.6

60% would recommend to a friend

(101 total reviews)
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Tim Robinson

80% approve of CEO

55% positive business outlook

Doddle has an employee rating of 3.6 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doddle employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

101 reviews
5.0
16 Jan 2022
Recommend
CEO approval
Business outlook

Pros

- great team/company culture - supportive management - management lead by example (they'd never ask of you what they wouldn't do themselves) - rewarded and recognised for you work - transparency across the global business - supportive of further education/training & development (budget for this provided) - scoop for career growth - great mentoring by management, great at encouraging and guiding in the direction of where you want to grow professionally - true believes in work/ life balance - in fact it is encouraged through various initiatives - you get your birthday day off!

Cons

Not really a con, but the usual teething issues of a start-up, so if you are not partial to a startup environment Doddle may not be for you. Given the global nature of the business sometimes the meeting times can be challenging but it's manageable and internal teams are always very conscious of each others time zones.

1.0
5 Apr 2017

Stores closing and lies from management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A few great people working for Doddle, they almost make it worthwile.

Cons

* Why are you opening so many new stores and Morrisons shops when you have barely any customers in your regular stores? * Why are you hiring so many new members of staff then closing stores all across the board and making nearly everyone redundant? This job is a joke, you have absolutely no security and no room to grow unless you're besties with someone up top. Where is the need for a cluster manager and an area manager? Are you just promoting your friends for the sake of it? Management are condescending and don't ever listen, they pretend to but it's an absolute joke. If you don't meet targets in store (which is nearly impossible given the tiny footfall) then you're seen as pretty much worthless but if you do get customers signed up then you can get away with pretty much anything you like! This job is basic retail but it magically manages to feel like much more and so unfortunately is able to absolutely suck the life right out of you. I know colleagues who are on medication due to the stress this job causes and that's a major damn issue. DO NOT work here. It's not worth your time and even if you start, you'll probably be made redundant in a few months anyway.

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Doddle Response
9y
Hello, We’re really sorry to hear you didn’t enjoy your time at Doddle. We’re making some changes to the business to ensure we’re able to respond to customer demand for more locations. These new locations are slightly smaller than our older stores which enables us to open a lot more of them and offer a convenient delivery option for more customers. It’s been sad that as part of this process we have said goodbye to some colleagues but have made sure they are looked after and had time to find their next opportunity. It’s one of the challenges but also opportunities of working for a growing company that there will be changes along the way and we hope that you can appreciate this. We’re doing everything we can to get the right balance for our teams but also for our customers and partners.
1.0
27 Apr 2017

JOKE of a company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people you work with day in day out, they bring out the best in you. Plus you make some great friends in here. If you play games on your phone you basically get paid by doddle to play them, because lord knows there is nothing else to do. If you shop online can get your stuff sent here for free which is a small win I guess.

Cons

Where to start >To many backside kissers getting higher in places than the real hard workers. >To many lairs in higher places, all they try to do is garage talk and the worse thing is they believe their own garage talk. >Doddle values, my god what a joke this was, a waste for all the people who thought they where going to change this company and a waste of time for the staff who believed it >Cluster managers, area managers, regional managers. These guys are the biggest joke of all, just pure rubbish talkers, the amount of rubbish that come out of their mouths is enough to put mature makers out of business. (glad some of them lost their jobs) >Money waste. Honestly they wasted so much money its funny, if its not oyster card holders, its wrapping paper, and then free sends for a whole year. Come on the staff saw this as a massive business flaw, why oh why could upper management not see this. >Targets. How can a company that doesn't sell anything, give staff targets to meet????? You are always told to cross sell to customers but given a few minutes to service them, make your minds up. >Career progression, touched on this earlier but again if you aren't willing to go that "extra mile" you ain't getting nowhere, but if you can talk the rubbish they want to hear you can become a cluster manager easy, even if all you do is lie about getting registrations for your store by making them up, and if that doesn't work, just steal other peoples ideas and brand it as your own. Worked well for some. >Hours. If you have a family and life outside of Doddle say goodbye to it if you do an open you work 7-3 and late 12-8 i mean come on how can anyone do anything worthwhile in that time??? >Brain dead. This job could be done by a monkey that has half a brain, most of the time you feel like you are getting stupider by the minute as you watch the minutes go by and days and wonder what the hell you are doing. >Bullying. Yes you heard me right in a work place there is bullying, and whats more amazing is these people are in store management positions, and amazingly have been keep on over others. Abuse of power much!!!! >Poor communication. Customers have no idea what its like for us when they have a problem and we can't help them, whats worse the support network doesn't have a clue how to help them. >Crushing people on a regular scale. If you think you are a great manager/staff member, best think again in this company they love to crush you, bend over backwards for them don't even get a thank you, make a tiny mistake its like the whole world is going to end for them. >Record of discussions. What a joke this was, no matter how you dressed this up it felt like a warning to staff, here are some of the reasons for a ROD wrong label on a return, leaving a whats app group ( this in a nutshell store made a whats app group, manager used it to intrude on staff members lives, member leaves get a ROD for leaving). >Gossip. This place is a magnet for gossip, and some members of management team are worse at it than others. >After hours drinks. If you don't attend this lord knows the names you get called for not going, cheap, unsociable. Again all by a manager who has no life but to work in Doddle.

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Doddle Response
9y
Hello, We’re glad to hear you made some good friends during your time at Doddle, we invest a lot of time and energy in recruiting amazing people; however, we’re disappointed to read there were a number of parts you didn’t enjoy about your time at Doddle. We have recently made some changes to the shape of the business to enable us to expand and this has resulted in some changes as well to the management of our store teams. In terms of the hours, that is unfortunately a reality of working in retail and one you would have been aware of when you first interviewed. Your comments regarding bullying are worrying and this is not something we tolerate at Doddle, I would ask you to email the people team on people.admin@doddle.it which will be treated confidentially.
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