Doltone House Reviews

2.6

41% would recommend to a friend

(40 total reviews)

34% positive business outlook

Doltone House has an employee rating of 2.6 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Doltone House employee rating is 29% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

40 reviews
1.0
1 Mar 2022
Recommend
CEO approval
Business outlook

Pros

*I think its fair to say that the positive reviews are just fake ones because there is nothing positive about this work environment* You would think to say the food, but by the time you finally get a break after working so hard the food is cold, scrappy and honestly putrid, you are also spending half your break looking for cutlery.

Cons

No staff morale at all, they work you to the point where you have no work life balance, and they still expect you to work harder even though you have already done 6 days straight, one night finishing at 1am and the next day expected to start at 10am, like this is Sydney Australia right? Sexist culture, they will tell the boys you are doing a good job but will not tell a girl that you are doing good. Family is treated like gold in the company, they can wear there earrings to work and boots but not other staff. You literally go for a 5 minute breather or to the toilet and they will destroy you and ask where were you, and not understand why you needed that break, like seriously they pay you pennies and you work so hard for it. They do not appreciate your work and definitely do not show it at all, your back, neck, feet will be damaged after this job without even being told a 'genuine' thank you, so please do yourself a favour and look for work elsewhere, it is not worth your time.

1.0
23 Aug 2024

Stay away!

Recommend
CEO approval
Business outlook

Pros

Free coffee Free food once a month

Cons

The company management and hierarchy is terrible. Absolutely zero culture, your contract will be ended suddenly based on personal and childish reasons People get employed here based on relationships not qualifications. Overtime work is expected but not paid No work flexibility Managers yell at employees!!

1.0
27 Dec 2014

Culture of Fear, Poor Office Facilities

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great venues and some brilliant people, interesting work.

Cons

Board meetings are screaming matches by directors with verbal abuse directed at staff, junior and senior. Micromanagement and finger pointing at all levels, leading to anxiety and stress for staff. Initially everyone seems nice, however over a short time the culture of stress becomes apparent. Offices consist of non-approved converted cupboards and former toilet cubicles with open ceilings revealing ceiling pipes such as sewage facilities and air conditioning. Offices are overcrowded, chairs are cheap and OHS is non existent for administrative staff. There are no windows at all for staff. Valued staff regularly disappear (fired and escorted from premises) with little or no notice or explanation and remain staff are told nothing perpetuating the culture of fear. Those who survive are adept at office politics or flying under the radar. Any staff member challenging the status quo is "removed" quickly and quietly. Directors are prone to explosive outbursts more at place in a kindergarten than a workplace, using the phrase of "passionate family company" to excuse these unprofessional episodes. Staff are filmed through CCTV around the clock, finger scanned on arrival and departure. There are signs around the offices extolling the values and mission statements as well as rules and regulations, none of which appear to apply to the owners.

avatar
Doltone House Response
10y
A number of the items raised in the above have been addressed within Doltone House, and are part of a number of projects and initiatives spanning across the past 3 years - some of which have come to fruition in years 2 & 3 (after this staff member had already left). Not everyone is suited to every work environment out there - there needs to be a match between the person and the work environment, and in this instance there seemed to be a mismatch. To speak to some of the items raised in the review: * We have a manager development program in place to help develop and foster the right type of skills expected in our managers and staff * We've been regularly maintaining office equipment and office furniture * Not everyone can have a window seat - someone, somewhere does need to sit closer to the inside of an office, however we are huge proponents of natural light and bright workspaces and no desk is situated more than 5m from an external window * Re: staff 'disappearing' - not everyone is privy to the internal workings of individual job roles and staff performance. We ensure that every employee is treated fairly and equitably, and in most cases, the employee is provided with a number of opportunities to improve their performance - to other parties (including peers and other staff) don't know the full story and will speculate. Our goal is to provide a workplace that is fun and enjoyable whilst also presenting a challenge to everyone who joins Doltone House. We’re a fast-paced environment and this does not suit some people who join our team. Thanks for the opportunity to share your feedback and to allow us to respond. Regards, Andrew
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Glassdoor has 45 Doltone House reviews submitted anonymously by Doltone House employees. Read employee reviews and ratings on Glassdoor to decide if Doltone House is right for you.