Double Eleven Reviews

3.3

60% would recommend to a friend

(107 total reviews)

Lee Hutchinson

63% approve of CEO

55% positive business outlook

Double Eleven has an employee rating of 3.3 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Double Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107 reviews
1.0
15 Nov 2022

just don't

Recommend
CEO approval
Business outlook

Pros

some of the nicest people i've met (not management<3)

Cons

if their branding of being 'a different breed' wasnt enough to put you off, let me elaborate: every project is a mess, every employee is working way above their pay grade with artists working for 19-20k a year and no one getting promoted. the pay difference between junior and mid is £1,000, and the wages will be kept low to save money. your time is not valued, your career development is not valued, the company spends longer trying to look good than it does making sure the people who run it are treated fairly. hard work and ambition will get you nowhere, and management will tell you all about how much the company earns while paying you far less than the national average. there is no work from home policy, and people are forced into studio and often made to relocate to the on-site apartments in an incredibly poor area of the country with high crime rates. all this despite the rest of the industry allowing for comfortable remote and hybrid work. the room that we work in does not have windows. every day i open teams another colleague has left, and power to them.

2.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

Double Eleven is a good place to start in your career as a placement. There are opportunities to work on high profile titles early in your career, and because you are part of the placement scheme, you are still treated as an individual. There are some lovely folks on the dev teams, who genuinely care about each other. There are some really talented and passionate developers who genuinely care about their work. Acadamy where you can obtain management and mentoring accredited qualifications.

Cons

There is a severe lack of standardisation across management, which creates an environment where progression is more about manager rapport than performance, dedication, or ability. Communication is routinely filtered through a lens of corporate optimism that is far from the everyday reality for most developers. Promises are made to undertake huge workloads without consulting or considering the teams expected to fulfil them, leaving developers feeling undervalued, overworked, and ultimately burned out. Despite branding itself as a "no crunch" studio, crunch happens, and is often the result of poor planning and unrealistic commitments. While overtime is optional, declining it is often met with pressure, guilt tripping, manipulative tactics, and subtle threats to career progression. Phrases like “do it for the team” or “we’re all in this together” are regularly weaponised to push staff into overtime. While OT is technically paid, the pay structure is inconsistent, requires pre-approval, and often demands significant self advocacy just to be compensated fairly. Bullying is a longstanding and unresolved issue. Complaints are ignored, leaving toxic individuals unchecked while those affected feel unsupported and unsafe. Accountability is minimal, and apologies are surface level at best, contributing to a culture of silence and mistrust. Remote work is largely reserved for senior level staff and above, with requests for remote arrangements frequently denied, even when tied to legitimate personal or medical needs. These decisions are often made by individuals who themselves work remotely; a frustrating double standard. The Middlesbrough location poses a serious issue. The company expects employees to relocate to or regularly commute into one of the most unsafe areas in the UK, which is both a major lifestyle ask and a legitimate safety concern. Crime rates are significantly above national averages, mainly involving violent crime and theft. This environment is not ideal, especially when compounded by the expectation to be physically present. Pay is mediocre for the level of responsibility expected. Promotions and raises are inconsistent, heavily influenced by managerial favouritism, and there is an active discouragement from discussing pay openly, sometimes even resulting in reprimands. Seniority does not equate to competency. There are senior developers who lack the basic ability to work independently, forcing junior team members to pick up the slack. Despite raising concerns, management rarely intervenes, leaving junior staff overwhelmed and undercompensated for the added responsibility. The comapny have adopted a corporate, micromanaged culture that feels more like a surveillance state than a progressive games studio. Hours are closely monitored, and time away from your desk must be explicitly justified. Communication is not transparent, it's delayed and vague, with company updates often arriving long after decisions have already been made. In Summer 2024, we were told that all jobs were safe and there was nothing to worry about. Then, two weeks before Christmas, 11 people were laid off under the guise of “restructuring.” Despite being framed as a non-financial decision, the timing and delivery were deeply insensitive, especially in the context of wider industry layoffs. Partner invites to company parties have been rescinded due to isolated incidents yet serious issues at these events, many of which are caused by staff, are rarely addressed meaningfully. You might get a performative apology email, but speaking up can feel risky, leading to many incidents not being reported for fear of repercussions. Employees are being placed on performance plans or even dismissed over minor infractions, while serious issues go unaddressed. The company’s response to external events such as the 2024 Middlesbrough riots was especially poor. Many employees felt unsafe and scared. The official response was to offer early leave, on the condition that the time be made up later. Expecting staff to prioritise work during an extremely violent event showed a shocking lack of empathy and genuine care for staff welfare. The in-office canteen is showcased as a company perk, but in reality, it serves as a daily reminder of misplaced priorities. The food quality is poor, and the prices are steep. The company appears far more invested in surface level optics than in the actual wellbeing of its employees. The CEO’s focus on external ventures, such as the Pneuma Group, only underscores this disconnect, as resources and attention seem diverted toward building a lifestyle brand rather than improving the day to day experience of staff. Instead of addressing root causes, management continues to offer superficial gestures, like a dragon dance for Chinese New Year or stroopwafels for King's Day. These feel less like genuine cultural celebrations and more like distractions to pacify, reinforcing the sense that staff wellbeing is being managed through PR tactics rather than meaningful change.

1.0
15 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Some great staff (Although some might not be around for long)

Cons

As you can see by the rest of the more accurate reviews, there are quite a few cons. The main one being pay. D11 staff are grossly underpaid across the board, despite being marketed as “competitive”. The pay at D11 is also far lower than that of competitors in the local area. Progression at this company is also horrendous, especially if you’re in the art department. Many people are kept at a junior level purely to save money, a direct contradiction of the company’s motto; “putting people before profits”. Hard work and ambition is not rewarded here, you might however get a free ice cream for your troubles. Senior management is also grossly out of touch with their employees. They often brag about how cash rich the company is, all the while knowing some of their staff are being paid lower than the average national wage. I wouldn’t expect to be treated fairly here, a lot of changes to management/structure need to be made in order you to prosper at this company. Their WFH policy is none existent and staff are forced to work in the office, despite the majority of the industry offering remote or hybrid work. This is especially rough when the local area is run down, riddled with crime and empty shop fronts. Be mindful of a company who’s core values are “integrity, ambition and humanity ” and don’t deliver on any of them, the attitude here is quite literally “fake it til you make it”.

Viewing 1 - 3 of 107 Reviews

Glassdoor has 113 Double Eleven reviews submitted anonymously by Double Eleven employees. Read employee reviews and ratings on Glassdoor to decide if Double Eleven is right for you.