Doubletree By Hilton Reviews | Glassdoor.com.au

Doubletree By Hilton Reviews

Updated 17 Sep 2019

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Found 802 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
89%
Approve of CEO
Doubletree By Hilton CEO Christopher Nassetta
Christopher Nassetta
243 Ratings
Pros
  • "Cookies are great too, everybody knows about them(in 22 reviews)

  • "good company to work for, good benefits(in 21 reviews)

Cons
More Pros and Cons
  1. Helpful (1)

    "Hilton's Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Guest Service Agent 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Doubletree By Hilton

    Pros

    Large company, movement in departments and locations is possible. Good values and goals. Good people to work with and for. Team member travel program is the best as well.

    Cons

    While staff benefits are good with the travel program, wages are low. If wages were higher, staying with the company would have been an option.

    Advice to Management

    Employ managers with good people skills. Managers who are approachable make working in this industry fun and you can learn a lot.

    Doubletree By Hilton2016-05-03
  2. "an ok company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Melbourne

    I worked at Doubletree By Hilton full-time for less than a year

    Pros

    - Good team environment

    Cons

    Short of staffs Lack fo training

    Advice to Management

    need to have more training and staffing

    Doubletree By Hilton2019-08-03
  3. "F&B attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food and Beverage in Alice Springs

    I worked at Doubletree By Hilton part-time for less than a year

    Pros

    Friendly colleagues and helpful supervisors Great culture of warm hospitality. Great benefits for staff under Hilton policy in long term, for training and progression.

    Cons

    Facility is tired Need more concern on the management.

    Doubletree By Hilton2016-02-08
  4. "Great place"

    StarStarStarStarStar
    Former Employee - Front Desk Agent 

    I worked at Doubletree By Hilton full-time

    Pros

    Cookies, coworkers, manager, housekeeping, location

    Cons

    Big hotel, parking, guest, short staff

    Doubletree By Hilton2019-09-05
  5. "Ok place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Doubletree By Hilton full-time

    Pros

    Ok enviornment, good learning experience

    Cons

    guests expect the world at a budget brand

    Doubletree By Hilton2019-09-04
  6. "They don’t care about employees or getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent 

    I worked at Doubletree By Hilton full-time

    Pros

    Fast paced, perfect location, fun environment

    Cons

    Terrible hotel, falling apart. Looks good on the outside, trash inside

    Advice to Management

    Pay agents for the bs they have to go through

    Doubletree By Hilton2019-09-17
  7. "Fascinating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Representative in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Doubletree By Hilton full-time for more than 10 years

    Pros

    Great Company to work for

    Cons

    Sadly, the company was sold ; are-branding

    Advice to Management

    Continue the great example you set for your team to strive in a positive environment

    Doubletree By Hilton2019-09-02
  8. "Poor management, nice property"

    StarStarStarStarStar
     
    No Opinion of CEO

    I have been working at Doubletree By Hilton

    Pros

    Excellent employee benefits 4 weeks PTO per year Opportunity to move to different properties within Hilton

    Cons

    Constant guest complaints about room cleanliness and housekeeping issues Very poorly managed, GM can’t keep staff more than a few months and doesn’t work with the few good employees to ensure they stay Rushed training Inflexible, inconsistent, scheduling after being told at the time of the job offer that hours would be mostly fixed; hours changed at day’s notice

    Doubletree By Hilton2019-09-11
  9. "Great experience"

    StarStarStarStarStar
    Former Employee - Group Sales Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Doubletree By Hilton full-time for more than 5 years

    Pros

    Employee recognition Work life balance Cookies

    Cons

    Salary Upward movement in company possible

    Doubletree By Hilton2019-08-24
  10. "Busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Tampa, FL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Doubletree By Hilton full-time for more than a year

    Pros

    System easy to learn and managers are flexible

    Cons

    FD and Housekeeping need more coordination

    Doubletree By Hilton2019-08-28
Found 802 reviews