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      Dragonboat

      Engaged employer

      Dragonboat Reviews

      2.9

      53% would recommend to a friend

      (22 total reviews)
      avatar

      Becky Flint

      50% approve of CEO

      51% positive business outlook

      Dragonboat has an employee rating of 2.9 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dragonboat employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      22 reviews
      1.0
      11 July 2022

      Stranger Things - Upside Down World

      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The frontline managers are smart, kind, and hard-working people. They show up to work every day with a can-do attitude and are always ready to make a difference and help you overcome your challenges. They try their best to shield their employees from the toxic environment the CEO creates but they can do so much.

      Cons

      The CEO needs people and compliance training. She belittles her people, she is abusive, and she leads by fear. ( she controls what people are allowed to say, post, and write on every channel of her organization). Every message needs to go through her, and nobody is allowed to disagree with her ideas, or she'll threaten to fire them. She dares to tell her employees what to post and like on their professional social networks. All your emails are monitored, and she will screenshot them and send them to you if she disagrees with how you answer or reply. She does not let her team focus and executes a strategy because she has an idea every hour and wants them to drop everything they are doing and start implementing her latest idea. Every week you have 3-5 people leaving because they cannot tolerate how disrespectful the CEO treats them. It is a shame that a woman CEO would behave so poorly and have no empathy for her people. That stains what the #womanintech movement is trying to achieve. I'm genuinely disappointed and I wish all the people in this company the best of luck.

      avatar
      Dragonboat Response
      3y
      Thank you for sharing your view on Dragonboat. You are right - we have an incredible management team - including both newly hired leaders with extensive functional experience, and those first time managers promoted internally from individual contributors. I firmly believe together we can make a huge impact to grow our teams and serve our customers. I also want to callout some of your points that are not accurate or seem ill-informed. -- Social media policy is part of our compliance policy. Every new hire and current employee will take in compliance training to make sure no offensive, confidential and other non compliant content be made under the company brand. -- It is absolutely not true that any individual in the company, including myself, the CEO, can access people's email, let alone monitor it. Group emails are shared inboxes where all group members may access them. -- As a remote company, Slack is a key tool for collaboration and transparency. We practice open door policy and everyone is welcome to share their knowledge, learning, or challenges with the rest of the team, via Slack as real time meetings are not always possible across 6 time zones as far as 8 hours apart. It is true that we had to let go 2 low performers. Being let go hurts. I, and our management team, don't take this lightly. At times we made hiring mistakes where a good person may not be the right fit for the role in a high performing startup. And if this is you, I apologize. I’ve been working hard to improve our hiring process, especially with the help of our newly assembled leadership team who are domain experts in hiring the right people for the right role. Our core values at Dragonboat are Deliver value always Work as a team Strive for excellence Do the right thing Seek new perspectives If these values resonate with you, I’d like to invite you to check out opportunities at Dragonboat. We are growing in all areas. -- Becky Founder, CEO
      1.0
      27 July 2022

      Terrible & Toxic culture

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, but that is about it. Track down employees outside of the "leadership team" and they will speak the truth. People claiming that the reviews on here are lies are from the leadership team.

      Cons

      The CEO is demeaning, rude, and micromanages everything. She directs all areas and steps in on everyone's projects to stop them and force her own ideas. This happens across marketing, sales, customer success, product, development, and operations. The strategy changes monthly. The product is full of bugs but only get worked on if they are critical and have no "workarounds" that the customer can do until it's fixed. Answer to customers is "Here is a workaround. Use that until we fix the bug." A lot of people were hired after our investment round too quickly. Many of them have quit within their first few months because of the toxic culture. Many of the junior staff are underpaid. Leadership constantly puts down competitors and views our tool as better than everyone else. Very negative. The idea that people can't cut it at a fast-paced startup is the real lie. The truth is that there is little to no leadership and no strategy. Tough conversations do not happen and leadership won't let people do what they were hired to do unless they control it or babysit every minor task.

      avatar
      Dragonboat Response
      3y
      Thank you for spending time to share your view about Dragonboat. As the CEO, one key part of my job is to hire the right people and help them to grow while providing exceptional value to our customers. At times I made hiring mistakes where we have brought on good people but turned out to be not a good fit for their role in a high performing startup. And if this is you, I apologize. I’ve been working hard to improve our hiring process. I believe we are in a much better place now with our functional leaders onboarded and ramped up. What makes Dragonboat different as a place to work that may not fit everyone? Three of our key values may provide some insights - Work as a Team, Strive for Excellence, and Seek New Perspectives. We’ve learned that - Those that excel at cross functional team work, which is required to build, market, sell and support products, thrive. Those who do not prefer cross-functional teamwork struggle. - Those who are open to continuously improving our product and process for excellence, thrive. Those who are already “expert” and reluctant to improve their work and how our growing team works, struggle. - Those who prefer data guided decision making, and are ready to change approaches based on data and new information, thrive. Those who make decisions based on “I think….” and are not open to changes based on data or new information, struggle. One example is how we prioritize. We have an amazing product and engineering team who work tirelessly to innovate on our product and deliver value to our customers. However we know we could not do everything at once. Our product and engineering team work closely with our customer success team to make tough prioritization decisions that address the most critical / widest impactful issues first, before we get to the next set of issues or bugs where a temporary workaround is available. Regarding compensation - As a leadership team, we review our employee compensation at least quarterly or when we hire new employees. More than 80% of employees with Dragonboat have received one or more salary increases and additional stock offers, before the 1 year mark, without them initiating the ask for the raise. We’ve promoted all our top performers into roles that align with their career goals. Last but not least - As a remote company, transparency and communication is extremely critical. We have monthly, and as needed townhall/ company meetings, where anyone can ask questions, either in the meeting, or via Slack before or after. All our management team is open to everyone from every function to discuss topics they care about. We are not perfect. Personally I’m not perfect - I could improve on hiring, coaching and communication styles. As an immigrant with English not as a native language, I can definitely improve on word choices at times. I firmly believe in our company values which guide who we are - Deliver value always - Work as a team - Strive for excellence - Do the right thing - Seek new perspectives If these values resonate with you, I’d like to invite you to check out opportunities at Dragonboat. We are growing in all areas. -- Becky Founder and CEO
      1.0
      23 Mar 2022

      Toxic and chaotic leadership

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great product, solving a major problem. With good clientele.

      Cons

      I'll definitely not recommend this place to anyone. The CEO is so set in her ways, not wanting to improve much. I was only able to stay here for 3 months before quitting because my mental health was going through it. Here's my experience: In my first few weeks, the CEO will call me before our usual check-in time, and if maybe I've gone out for lunch, she'll start shouting about how I was not available during my work hours. Then when we meet, she'll belittle me and my work, then start asking why she hired me, that she could've just done the work herself. Whenever we do reviews, I get to ask some questions, and suggest better ways of doing some things, then we start going backnforth until I yield and say yes to her. It sometimes gets bad, and she'll start raising her voice at me. Since she's a PM herself, design takes the backseat here and engineering efforts are prioritized. She doesn't fully get what a Designer does. After nearly two months of working here, I made a tiny mistake on a feature - this was a very simple case of "adding a box here, and moving a button to the left", but she sent me an agressive message saying that I didn't understand the feature or it's impact. Then she got on a call with me screaming and said that I lied about my skillset, that I wasn't a Product Designer, that I was more of a Visual Designer. Then slashed my pay, and said she pays way lesser to designers in the past.

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      Glassdoor has 24 Dragonboat reviews submitted anonymously by Dragonboat employees. Read employee reviews and ratings on Glassdoor to decide if Dragonboat is right for you.