Dunelm Reviews

3.6

63% would recommend to a friend

(2,793 total reviews)
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Clo Moriarty

67% approve of CEO

58% positive business outlook

Dunelm has an employee rating of 3.6 out of 5 stars, based on 2,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunelm employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
27 Oct 2025

Dreadful Dunelm

Recommend
CEO approval
Business outlook

Pros

Store discounts and lots to choose from in shop

Cons

Aweful and horrible place to work for lots of issues. Issues with over time getting paid correctly, multiple unfair treatment reports, disgusting behaviour from managers and duty managers. No one listens or cares. Two faced staff be warned. Expensive shop, rubbish food in cafe

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Dunelm Response
7mo
Thanks for taking the time to leave a review. We appreciate your feedback and we're sorry to hear about your experience.
4.0
9 May 2022

operative

Recommend
CEO approval
Business outlook

Pros

Opportunity to learn and develop

Cons

I'm not seeing any reasons why do not work for Dunelm

5.0
25 Feb 2022

Lovely place to work

Recommend
CEO approval
Business outlook

Pros

Flexible hours, fixed days off, 15% company discount. Colleagues and team leaders are always there to help you. Excellent management.

Cons

No paid sickness, no paid bank holiday, no paid extra hours. The salary increase after the temporary term is very minimal.

Viewing 1 - 3 of 2,793 Reviews

Glassdoor has 2,961 Dunelm reviews submitted anonymously by Dunelm employees. Read employee reviews and ratings on Glassdoor to decide if Dunelm is right for you.