Durrell Communications Reviews

--No benefits or retirement plan --No HR --When I was there, you had to use your personal phone to manage social media accounts and for all client calls --No idea from management/leadership of how to properly run a PR agency; scope of work is not defined properly, account managers also do most of the content creation and produce the deliverables themselves, and everyone is run ragged --When I was there the president said multiple times she didn't trust people to work from home --President was rarely present, could not be relied on to check her emails, and bottlenecked approvals for everything so employees were constantly juggling deadlines that leadership itself was slowing down --I was in multiple meetings with clients where the president promised things to prospective clients that we didn't have the resources/tools/expertise to do --I was paid minimum wage for a large portion of my time there --No parking --The president often promised to use her expertise as a former journalist to handle deliverables for clients (such as media strategy), didn't do it, and then passed it off to junior staff at the last minute --Clients think they're getting the expertise of the president when they sign on, but the bulk of the work is done by overworked, underpaid junior people that are early enough in their careers to tolerate this poor treatment --Constant turnover due to the bad wages and chaotic environment; it's impossible to ever catch up because you're always understaffed

-Not a lot of structure, need to create my own path -Management listens to concerns and challenges and works on solutions, but can be slow to implement