EQS Group Hong Kong reviews

2.4

65% would recommend to a friend

(4 total reviews)
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Achim Weick

77% approve of CEO

Reviews by job title

4 reviews
3.0
6 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The colleagues are friendly and young. It's not a big challenge once you pick up the working process. Rarely OT.

Cons

Sometimes it could be a big cost of communication with German headquarters. It's difficult for people to understand the difficulties in different markets, especially in Asia.

1.0
6 Aug 2018

HK office is a very local SME

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Loads of promotion opportunities because the turnover rate is very high. If you are seeking a quick boost with your title before engaging in a real job, here is the perfect place. - You can describe yourself as someone who wear multiple hats in your next job interview, because taking up cross-department duties is a must when the company is always understaffed and has a complete absent of actual management. - Great chance to be part of the entrepreneurial/RegTech/digital- hype because your LinkedIn network does not have to know that you actually work at a website production sweatshop which objects to forming any kind of SLA. Client therefore has no ground to sue even you hear about it all the time. - Major operation crises and service failures happen more often than you can ever imagine. Unlike any other companies, front-line staff take full responsibility in resolving crises while operation management disengages as much as possible providing no remedies. No one will steal your thunder so you can be creative. - Cross-department team-spirit is seen as a huge threat against the local management because people were united in addressing management's problems. Op management (who also represents HR) makes sure people can't bond over internal conflicts. If you are lucky, you will be hired as executive assistant to help dividing people, spreading paranoia and such. That's a rare opportunity for good money.

Cons

- HR oversells the company at interviews with buzzwords like entrepreneurial/RegTech/digital, new joiners feel cheated after working for 2 days.

1.0
8 Jan 2018

Hateful, mismanaged company abandoned by the German HQ

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a nice restaurant downstairs.

Cons

The Hong Kong office is run like a local company, although it tries to brand itself as a multi-national firm. The German senior management doesn't interfere and does not attempt to organize things in a more efficient way. People are mostly preoccupied with office politics and shifting work to others, rather than with doing the job better and making customers happy. Customers are frustrated, but no one cares: some people would even take a day off just to avoid meeting with a customer, angering them even more. Some middle management is so spineless that they can't say "no" to their own subordinates; they're scared of them. Whenever people are doing any work, they are hiding it from others and from their management, so that they are the only one who know the state of affairs and cannot be replaced by anyone else. The company has created and maintains a culture of open aggressive attacks against anyone who questions existing practices, or tries to improve anything. Expect retaliation if you don't respect the hierarchy and don't recognize the unquestionable authority of the boss, who is always right and doesn't need to explain themselves. People are organizing into groups to harass other employees together. There is absolutely zero spirit of teamwork, everyone is waging their personal vendettas and will go to extreme lengths to avoid helping others, as if it threatened their own position. That environment leads to customers being strongly disappointed with the company's uncompetitive products, and it is surprising how the company still managed to stay afloat so far.

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EQS Group Response
8y
Thanks for taking the time to share your experience at EQS Group, though I must confess I am surprised by the tone of your review and a bit frustrated by your feedback. I have worked hard to create a company where people would feel empowered and I always encourage each and every employee to think through their problems and plot out solutions themselves, hence, it is truly disappointing to hear that someone who defines him/herself as a Middle Manager does not feel the responsibility to create and guarantee an environment where people feel that their personal and professional growth is valued, and rather resorts to upward delegation and avoids accountability. At the same time, when a company grows as fast and successful as EQS has the past years, expanding into new markets all over the world, developing a significant presence outside Germany, where the headquarters are, it certainly is also a challenge for the entire organization. This brings along the difficulty for me to support everyone’s work on a day-to-day basis as well as new challenges which we are constantly working on. Therefore, we are currently focusing on a number of initiatives to support our journey in becoming a truly global company and in sharing and exchange of expertise, information and best practices across different geographies on management structures, processes and policies. Moreover, we are reinforcing our management team Asia by bringing on board a new senior executive from outside the Group, while at the same time German and international team members are regularly visiting our Asia offices to guarantee the HQ support in the implementation of these initiatives. So while it is a shame that our efforts did not meet your expectations, rest assured we will treasure your feedback and try even harder to build a supportive work environment for all our team members. Thank you again for your feedback and we wish you all the best on your new role. Best, Marcus Sultzer CEO Apac
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