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      ER Autocare

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      ER Autocare Reviews

      3.2

      55% would recommend to a friend

      (7 total reviews)

      55% positive business outlook

      Reviews by job title

      7 reviews
      1.0
      3 Apr 2026

      Looks good online, different story in the shop

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some solid coworkers at the store level trying to make the best of a bad situation.

      Cons

      Everything advertised is exaggerated. “No slow days” is not accurate—workflow is inconsistent and there are times with little to no work. “Clean shop” and “modern equipment” do not reflect reality. Shops are often disorganized, understaffed, and poorly managed. The technicians doing the work are carrying the operation while management struggles to keep things running efficiently. Pay sounds good on paper but depends heavily on workload that isn’t consistent. Expectations are high, but support, structure, and leadership are lacking. High turnover should tell you everything you need to know.

      1.0
      7 Oct 2025

      Capable teams, chaotic leadership and politics

      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Skilled techs who genuinely care about customers. High car count; bays stay busy daily. Good variety of makes and problems. Room to build processes if empowered. Local customers are loyal and forgiving.

      Cons

      Inconsistent policies and moving KPI goalposts. BDC creates chaos instead of conversions. Parts sourcing is disorganized and slow. Communication top-down is reactive, not strategic. Bonus basis changed after month-end P&L “revisions.” I’m pursuing legal remedies for unpaid wages and disputed bonus calculations related to my employment. Paid by paper checks from day one. (smells tax fraud-y to me) Blame culture; wins ignored, mistakes magnified.

      5.0
      30 Apr 2025

      Get away from the dealers! Family owned and operated

      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at ER Autocare has been an incredible experience. It’s a truly great, family-owned company that genuinely cares about both its customers and its employees. The work-life balance is one of the best I’ve ever had—management understands the value of time outside of work and supports a healthy, balanced lifestyle. What really stands out is the opportunity for growth. There’s always room to advance and develop your skills, and leadership is always encouraging employees to move forward in their careers. The team culture is supportive, hardworking, and welcoming—making it a place you actually enjoy coming to every day. If you’re looking for a career in the automotive industry with a company that values its people, ER Autocare is the place to be.

      Cons

      Rush hour traffic can be a challenge

      Viewing 1 - 3 of 7 Reviews
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      ReviewsER Autocare reviews

      Glassdoor has 7 ER Autocare reviews submitted anonymously by ER Autocare employees. Read employee reviews and ratings on Glassdoor to decide if ER Autocare is right for you.