ESRI Australia Reviews

3.4

59% would recommend to a friend

(92 total reviews)

52% positive business outlook

ESRI Australia has an employee rating of 3.4 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESRI Australia employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

92 reviews
1.0
9 July 2019
Recommend
CEO approval
Business outlook

Pros

Relative high salary for the position. Profit share. There are genuinely passionate and qualified talent in the organisation - the sooner that they are promoted and replace the current management the better I'm sure if you work in sales or departments that are seen to provide great revenue in for the company, that it is an enjoyable place to work... this is speculation, as I wouldn't know.

Cons

Severe lack of support from management. Training not seen as a valid or important aspect of the company (as evident by the fact that they were 'left off' the organisational structure chart - and took over a month to be told "approximately" where the team "would likely" fit). Senior management (two of those with Chief in the position title) under-appreciate, belittle and I would label borderline-bully staff. Incredibly poor on-boarding practises. Little/no support to new employees. Despite showing email trails and tangible evidence to support "my side", management choose to ignore and push that the "understanding" of the "other side" was more valid and correct - without being able to provide anything to support their claims. Management chose to ambush a meeting with me to discuss this, starting the meeting about something else, but not giving me any pre-warning - poor personal management. Fake deadlines and "clients" suddenly being created to rush projects and work. Lack of concern or care for employees. Unequal approach to 'work from home' policy, and time in lieu. I spent my own $$$ to purchase resources. The lack of support and behaviour of management directly contributed negatively to my mental health - I have resigned without any clear/stable future job prospects - getting out was more important.

2.0
27 Jan 2019

Great brand but let down by culture & leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great brand - Great, innovative software - best in the industry by a mile. - Work with some incredible people - smart, passionate, supportive. - Interesting work and customers, worked with a wide range of industries. The work doesn't get boring. Every day is a new, exciting challenge. - The annual Ozri conference is fantastic!

Cons

- Culture & leadership needs overhaul - Culture is set by leadership, the two go hand in hand. Even though I worked with some great people day to day, the company overall didn't create a culture of feeling supported, inclusive, fun and, most importantly, a feeling of trust between employees and leadership. - Lack of trust from leadership created an intolerance to flexible working (a dated "if you're not at your desk, you're not working" attitude) - Poor performing employees were not actively managed, impacting the morale of higher performing employees - Overworked and not recognised or acknowledged for it - No encouragement of work/life balance - It is driven by numbers alone which again impacts culture and morale. An over tendency to focus on the negatives, rather than celebrating the wins. - Leadership communication lacked both transparency (retrospective comms on change vs taking employees on the journey) and empathy. Employee survey results were not shared and no visible change resulted from them. - Returning mothers and parents in general need more support, flexibility and understanding from leadership.

2.0
1 Aug 2017

Working at Esri Australia

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Market leading technology which is appreciated by customers. It is a true Digital Transformation technology which can provide insights to a business which weren't visible before. This provides a great learning platform for those interested and explore the potential of this technology in diverse industry sectors.

Cons

Extremely poor culture (I can only speak for the NSW office). The average span of a sales/BDM professional is 1 month over the last one year. The company does not seem to be customer centric and a lot of customer relations are in jeopardy. The company is cash rich but are extremely poor payers. It is by far the worst sales incentive plan I've seen in my career. Extremely poor. The predates and delivery people are well versed in GIS and are encouraged to look down upon sales professionals who may not come with a GIS background. There is an element of distrust. For a company of 200 employees, there's a lot of hierarchy and exists a culture of micro-management and limited flexibility. The management is upright about men being dressed in ties on a daily basis which emphasises the lack of flexibility.

Viewing 1 - 3 of 92 Reviews

Glassdoor has 93 ESRI Australia reviews submitted anonymously by ESRI Australia employees. Read employee reviews and ratings on Glassdoor to decide if ESRI Australia is right for you.