EXL Service Reviews

3.1

70% would recommend to a friend

(6,025 total reviews)
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Rohit Kapoor

100% approve of CEO

70% positive business outlook

EXL Service has an employee rating of 3.1 out of 5 stars, based on 6,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

6K reviews
1.0
31 Dec 2025

Unhappy Time

Recommend
CEO approval
Business outlook

Pros

Salary for bonus and shares in leadership positions

Cons

Leadership and certain self focussed individuals. Hours unmanageable.

1.0
20 June 2015

Too demanding

Recommend
CEO approval
Business outlook

Pros

work with indian leadership who are smart i.e pretend to work but actually don't. pass their work to reports showing them a carrot which in reality, you never get

Cons

long hours, make you feel worthless, very demanding leadership lack proper vision: you accept whatever comes your way only target - get the revenue it doesnot matter what you do

Viewing 1 - 3 of 6,025 Reviews

Glassdoor has 8,370 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.