1.011 May 2026Work from home is great, but metrics are unrealisticCustomer service representativeFormer employee, less than 1 yearRecommendCEO approvalBusiness outlookProsWork from home is greatConsMetrics are unrealistic and they care more about meeting quotas then actual good customer service, sups want perfection but do nothing to actually help.Show more
4.030 Apr 2026Great benefits and remote work, but promotion challengesEligibility representativeCurrent employeeLas Vegas, NVRecommendCEO approvalBusiness outlookProsGreat benefits and remote work.ConsHard to promote within company.Show more
1.08 May 2018Prior Authorization CoordinatorAnonymous employeeFormer employee, less than 1 yearPomona, CARecommendCEO approvalBusiness outlookProsThere was a lot of overtimeConsHours were not consistent at that timeShow more