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EarthLink Telecommunications

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EarthLink Telecommunications Reviews

3.4

69% would recommend to a friend

(97 total reviews)

50% positive business outlook

EarthLink Telecommunications has an employee rating of 3.4 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EarthLink Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

97 reviews
3.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The communities are good, the HR are doing a good job of keeping the employee motivated and offer a number of small advantages for the employees

Cons

No social security, the company management hiring system is based on connections with the Board, which lead to number of non-professional managers and very low salaries

1.0
10 Apr 2015

Only declining

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I cannot think of one Pro without it getting swallowed up by the negativity around it. There are a few great workers in the company still but they are getting worn thin and most have jumped ship or were let go due to budget cuts and their Salaries.

Cons

It's sad the direction this company has taken purchased entities. The customers feel the constant lack of direction, support and services and it is not any better for the employees. Too much time spend on reports that are inaccurate only concentrating on tasks related to Capital. Not upkeep/not repair/not good.

1.0
19 Jan 2015

Work at Earthlink, witness a Corporate Red Wedding.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people who still work here are pretty great. It's like having comeradery with someone you've been through a war with. There are some knowledgable, compassionate employees who really care about their customer, and want to give things (management) the benefit of the doubt. Steady paycheck, some benefits, but those are reduced quarterly now.

Cons

Working here is like watching an episode of Game of Thrones. You don't want to get attached to anyone because you know anyone can be gone any day. It doesn't really matter how long you've been here or how good you are at your job. fifteen year veterans were let go and replaced with temp employees. People who openly lie are promoted, Human Resources is a joke and most reps quit as quickly as they started. Systems are all outdated and never work. Production would be increased by at least 100% if they had systems and programs that worked more often than they were broken. IT was eradicated and moved to India. They make terrible investment mistakes, and ever since the company went public, it has been a circle of the drain that started out slow, but is now rapidly speeding up. There is no communication between management structures and employees. The "core values" feel like something that was cut and pasted inspirational posters you would find in a doctor's waiting room. Basically, this place is a farce. I've never seen anything so close to "Office Space" in my entire life. I've worked for other companies and enjoyed myself for far less money, and far fewer benefits due to the openness, honesty, and sincerity of the company. Leaving those businesses to come here was a big mistake and will be corrected.

Viewing 1 - 3 of 97 Reviews

Glassdoor has 100 EarthLink Telecommunications reviews submitted anonymously by EarthLink Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if EarthLink Telecommunications is right for you.