Eberl Claims Service Reviews

Thank you very much for sharing your feedback and opinions about working with Eberl. We are sorry to hear that your experience has not met your expectations. Eberl has always taken pride in treating our adjusters with respect and we believe in reciprocating loyalty to those that are loyal to us. When we select an adjuster for a given assignment, there are multiple variables to consider including; client, skill sets, licensure, software requirements, distance to work site, required report time and more. In addition, we do our best to meet each adjusters deployment preferences including; location, site preference (inside or field) and client preference. So while it may appear that others are being given favored treatment, there are many variables in play that ultimately determines who is selected for a given assignment. We have heard similar feedback regarding a more open dialog with our adjuster workforce and in May we held our first formal “Listening Session”. This gathering in Dallas gave several groups of adjusters an opportunity to share their thoughts with our Leadership team and yielded valuable information on how people feel about Eberl. We are actively using feedback gleaned from those sessions to benefit our adjuster workforce. Additional “Listening Sessions” are already scheduled for the future in other locations as well. Once again, thank you taking the time to share your comments. We welcome you to contact us directly at feedback@eberls.com if you wish to discuss further. We appreciate your loyalty and dedication and hope to work with you for many years to come.