Ekata Reviews

Post-acquisition is all downhill. Promotions and pay raises were not followed through. Ekata's pay was never strong but Mastercard has made it worse with high deductible health plans and non-competitive LTIs. Nepotism exists at the highest levels and the only way you're moving up is to fall into the good graces of some VP. The people who actually do the work are few and most just cause noise. Projects are getting scrapped after months of work. Leadership has a "figure it out as we go" mentality instead of relying on industry experts or experienced leaders to create a vision. Inexperienced VPs that don't rely on data and process are causing confusion for all the teams they manage. Hiring is a complete joke. There's no reason to the hiring plan other than some VP thought it was a good idea.

Executive leadership is entirely too focused on the Mastercard acquisition. There’s no one leading the company and making tough decisions to address challenges the company faces, namely badly missing revenue goals. Most of those in upper tier positions got there out of loyalty and tenure vs doing anything of merit. There’s an extreme lack of emotional intelligence and critical thinking. Almost all decisions are based on an opinion with zero merit or strategy. Which creates infighting and politics amongst departments. It often felt the only way someone would listen to you is if you’re part of the boys club that went back to white pages pro. HR at the company is a non factor and doesn’t communicate Covid outbreaks, promotions or anything related to transitions. A great example I found I was promoted by accident and after they paid me and recently found out I have no insurance after leaving the company. You think they could have told me that? Another gem the super spreader event in Suncadia. Dozens of cases. ^ On the topic of pay it’s not competitive or reasonable. The stock Mastercard provides is laughably low. If you are interviewing their as a sales rep grill them about commissions Mastercard intends to switch everyone to an annual bonus. Which no sales person would want. Mastercard loves to push their benefits package which is not great unless you love high deductible healthcare plans, low stock and a good 401K plan with a terrible administrator. Nepotism is apparent I’ve watched people regularly treated poorly, and behavior is brushed aside if you’re a favorite or a good sales rep because they’re so desperate for revenue. There needs to be a real marketing and branding effort it feels like this is being swept under the rug with the latest changes.