A - Sales Ekata Employee Review

3.0
9 May 2022
Recommend
CEO approval
Business outlook

Pros

The people on the ground floor are great, I am proud of the team I worked on my boss and people who regularly collaborated with me. There is a ton of potential at this company with a compelling product and idea that can do well but the cons will address what holds the company back.

Cons

Executive leadership is entirely too focused on the Mastercard acquisition. There’s no one leading the company and making tough decisions to address challenges the company faces, namely badly missing revenue goals. Most of those in upper tier positions got there out of loyalty and tenure vs doing anything of merit. There’s an extreme lack of emotional intelligence and critical thinking. Almost all decisions are based on an opinion with zero merit or strategy. Which creates infighting and politics amongst departments. It often felt the only way someone would listen to you is if you’re part of the boys club that went back to white pages pro. HR at the company is a non factor and doesn’t communicate Covid outbreaks, promotions or anything related to transitions. A great example I found I was promoted by accident and after they paid me and recently found out I have no insurance after leaving the company. You think they could have told me that? Another gem the super spreader event in Suncadia. Dozens of cases. ^ On the topic of pay it’s not competitive or reasonable. The stock Mastercard provides is laughably low. If you are interviewing their as a sales rep grill them about commissions Mastercard intends to switch everyone to an annual bonus. Which no sales person would want. Mastercard loves to push their benefits package which is not great unless you love high deductible healthcare plans, low stock and a good 401K plan with a terrible administrator. Nepotism is apparent I’ve watched people regularly treated poorly, and behavior is brushed aside if you’re a favorite or a good sales rep because they’re so desperate for revenue. There needs to be a real marketing and branding effort it feels like this is being swept under the rug with the latest changes.

Explore other reviews about Ekata

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Solid startup culture. Minimal micro management. Good compensation and career trajectory.

Cons

Tends not to be a very “sexy” industry, but boring pays the bills.

4.0
27 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Ekata fosters a strong, collaborative community with great colleagues and competitive benefits, including a 401K match, 21 PTO days, Anthem healthcare, and a stock purchase discount program.

Cons

Following Ekata's acquisition by Mastercard, employees have reported increased burnout due to a prolonged hiring freeze, outdated financial systems, poor cross-department communication, bureaucratic inefficiencies, and slow decision-making have hindered both operations and customer experience.

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