Elvie Reviews

2.9

36% would recommend to a friend

(75 total reviews)

Michaela Tod

43% approve of CEO

28% positive business outlook

Elvie has an employee rating of 2.9 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Elvie employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

75 reviews
1.0
25 Oct 2022

Terrible

Recommend
CEO approval
Business outlook

Pros

Decent snacks Laissez-faire approach to expenses

Cons

Little to no diversity. There were less than 10 BAME employees, none in leadership positions. A lot of straight white men making decisions on stuff about women’s bodies. Toxic “we’re a big family” culture, encouraging overwork and burn out Lack of direction or accountability Grievances not taken seriously and bullies allowed to continue in their job despite multiple complaints Tools and programmes are not up to scratch, eg website is incredibly slow and little desire to fix it. Redundancies handled poorly - they had no redundancy policy and gave promotions to their friends. The majority of openly LGBTQIA+ members of staff were made redundant Nepotistic working practises - if you’re a friend or recruited from Dyson then you’re ok, if not you won’t be listened to Under resourced and overworked No strategic thought into how it where money is spent Management afraid to have tough conversations Lack of transparency Unrealistic and unquantifiable aims e.g we want to be a leader in women’s health - how, why, what does that even mean?

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Elvie Response
3y
Thank you for sharing your feedback, it is valuable for us to understand different individual’s perspectives. Whilst disappointing to read this feedback, we would like to take this opportunity to respond to some of the concerns raised. Due to the anonymous and individual nature of some of the topics mentioned we do not have reasonable context to address all of these points directly. As an organisation, diversity has been an ongoing focus for us, albeit a very challenging area and we acknowledge that it is a complex topic that requires continuing work, a long term strategy and a lot more of our focus. To specifically address some of the points made we do have significantly more than 10 BAME employees. Our current data shows that 22 out of our 186 employees who have chosen to share their data in our Equal Employment Opportunity survey identify as BAME, five of whom are in senior leadership roles. We place huge importance on LGBTQ+ acceptance within Elvie, creating safe spaces for any issues to be discussed via DE&I groups, slack channels and providing an active presence at Bristol Pride. We do receive a large number of referrals, some from organisations geographically close to us and with a very relevant skillset, this is natural for any organisation and we are proud to have employees who would recommend us. All candidates are recruited based on skillset and capabilities, advertising the majority of roles on over 15 job boards, sourcing candidates directly and trying to maintain consistent interview processes with diverse interview panels. We have a large number of women in Leadership positions, with 6 out of the 8 members of our Exec team being female. Men in our organisation are passionate allies whose contribution and own experiences we highly value. Our approach to product development and creative insights are user-led and data driven, to inform the decisions made throughout our business, irrespective of the individuals involved. We don’t condone any form of bullying and any official grievances we do receive are treated with the utmost care to achieve the appropriate outcome. It has been a difficult period, balancing the ambition for growth as a scale up and also the climate we are operating in. We have been through a big period of change, and have done our utmost to ensure the redundancy process was handled with a high level of respect and fairness. We followed a strict UK collective consultation process with external Legal Counsel and all decisions were based on roles not individuals. The feedback we received by impacted individuals supports this. Our current monthly engagement survey shows that even after this turbulent time 76% of our employees would still recommend Elvie as a place to work. At our recent culture days, we opened the floor to questions for the Exec which were answered transparently and honestly about their mistakes and learnings. If the reviewer would like to reach out to the People team directly to discuss any of the individual points raised, we would be happy to discuss them further.
1.0
1 Oct 2024
Recommend
CEO approval
Business outlook

Pros

SUPPORTIVE AND TALENTED TEAM: Elvie has hired brilliant and good people. Even during the chaos of layoffs, colleagues jumped in to help each other with CVs and portfolios. Whatever the challenge, we always found a way through together. BEAUTIFUL OFFICE: Even years after opening, the space still looks fantastic. ‘LIFE LEAVE’ IS A GREAT CONCEPT: It lets employees take time off to support their own or a loved one’s well-being. FASCINATING PROBLEM SPACE: The challenges Elvie tackles are meaningful and truly engaging.

Cons

ZERO ACCOUNTABILITY: Elvie blames the economic downturn to deflect accountability for the decisions of the Execs. The reality is there are many other companies that made better strategic decisions, such as not tripling headcount in 12 months. They claim “growing pains” from transitioning from Start-Up to Scale-Up, but scaling-up is the transition to an established company. If after 11 years a company has not scaled-up, it's likely a leadership problem, not a scaling issue. This issue shouldn’t be normalised by blaming ‘external factors’, but used as an opportunity to look internally. HOMOGENOUS HIRING: I raised concerns with HR about the dominance of ex-Dyson hires, which created a homogenous environment where pre-existing relationships gave certain ideas an edge. They dismissed it, saying ex-Dyson staff made up only 20-30%, but no other single group came close to that size, proving my concern. The Exec team is almost exclusively ex-Dyson, many hired by each other. TOXIC POLITICS: Some departments, driven by insecurity and fear of redundancies, have shifted from supporting others to dictating how they should be helped. Execs, choosing to be blind to the toxic traits of these departments, leaving this behaviour unchecked and allowed to grow. BAD FINANCES: “Every time you hear the term EBITDA, substitute it with the word bull. earnings” - Charlie Munger In every All-Hands we’d come together and hope for positive financial news. We believed the optimistic graphs shown to us by the CFO—until the first round of redundancies. After that, we started questioning everything. The explanations grew more convoluted, using EBITDA breakdowns to adjust how bad things really were. There have been constant whispers about bankruptcy. With the shifting financial rationale month to month, I wouldn’t be surprised if the rumours were true. LACK OF KNOWLEDGE: When asked about selling outdated products as sales slumped, the Exec team replied, “Technology doesn’t spoil, unlike food.” This is blatantly false—no one uses floppy disks anymore. It highlighted a clear lack of business understanding towards Product and Marketing. POOR DECISIONS: The poor choices and borderline lies felt like an Elisabeth Homles, Theranos sequel. Elvie’s struggle for profitability has less to do with “industry circumstances” and more with the constant poor decisions from the ever-changing Exec team. TOXIC BEHAVIOUR: A colleague on a project spread rumours, bullied teammates, and scapegoated others. Despite numerous complaints, they were left unchecked, causing six people to resign. One person even stopped showing up for months before being noticed and let go. OVERWORKED: I’ve seen too many colleagues in tears, overwhelmed by stress. Many worked 10–12 hour days to meet unrealistic deadlines, fearing the company might fail. The reward for meeting these deadlines? More impossible expectations, leading to burnout and guilt for taking time off, knowing it would burden their teammates. ELVIE FRIDAYS: The every-other-Friday off is meant to compensate for the lack of skills-based pay raises in over four years. While there’s been a company-wide percentage raise, it’s not enough to keep up with inflation, which has a big impact for those with families. With the amount of overwork, that day off is really just time owed in lieu. There’s huge pressure to prove the company can handle it, so people hide being overburdened, fearing the perk will be taken away. I often worked on those Fridays to keep up with the workload. The “most flexible” workplace accolade feels more like people praising flexibility out of fear of losing it. I’d rather work 6 days a week at my current company than 2 days at Elive, let alone 4. “...THE MISSION” After the first redundancies and a pay freeze, the CEO was asked, "Why do you think people will stay?" The reply: "Because of the mission." This repeated response showed a clear disconnect from reality. Staff need to pay bills, support their families, and grow their careers—purpose alone isn’t enough. The worst part? Many women joined Elvie hoping to make a real impact in a supportive environment, only to find the reality far different. REDUNDANCIES: The first round of redundancies came just two years after a massive hiring spree (summer 2022), likely due to the belief that more people would mean more products. But with no real structures or processes in place, despite hard work and millions invested, there was little output. The responsibility for this falls on the Exec team, who failed to provide a clear long-term strategy. After the first redundancies, we were told “there would be no more”, and that the Exec—not the board—made the decisions. Yet weeks later, the board demanded more layoffs, forcing many of us to justify our jobs again, which irreparably damaged our trust. Shortly after this, money “appeared” for a company party. It was a tone-deaf move, when the money spent on the event could have possibly saved jobs. This year (2024) saw another round of layoffs, primarily those within their probation period, which felt even worse as many had left secure jobs to join Elvie, only to be let go without redundancy pay. The energy within Elvie has darkened with each round of redundancy. People are now fighting to prove their worth in anxious anticipation of the next round. All the while stuck in roles for years: overworked, underpaid, and without promotions. Once kind colleagues have turned politically vicious, chasing security through recognition—things they’ll never get at Elvie.

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Elvie Response
1y
Thank you for taking the time to write a thoughtful, detailed review - some of the points have been addressed internally before, and also in previous Glassdoor responses. As our employees know, we have faced a challenging couple of years for various reasons, and the Exec have acknowledged that not every decision made has been free of fault - we continue to learn on a daily basis, and with this in mind, what we can say is that we do everything with good intent, trying to ensure the business is sustainable through challenging times - and this may mean changing priorities or previous decisions that have been made. We’d like to reiterate that we have forums for employees to raise their concerns and questions, such as Exec Q&As at our All Hands sessions, our recent listening sessions, and quarterly pulse surveys. Whilst we would like people to be open and talk to us, we understand that employees may wish to stay anonymous, which they can still do via a number of forums.
1.0
27 Apr 2023

Choose carefully

Recommend
CEO approval
Business outlook

Pros

Snacks Some good people Non financial benefits

Cons

Toxic 'in it together' which is far from the truth. It is more a blame culture. Friends are promoted others are left with no route to progress. Lots of surveys and talk of promoting a good culture and work life balance but the chaotic set up of the company results in some departments being over worked and working long hours. Instead of hiring expert external advice on specialist matters they prefer google to save money whilst in other areas such as marketing money is wasted. People are pushed out of the company with minimal explanations

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Glassdoor has 83 Elvie reviews submitted anonymously by Elvie employees. Read employee reviews and ratings on Glassdoor to decide if Elvie is right for you.