25 Oct 2022
Elvie Response
3yThank you for sharing your feedback, it is valuable for us to understand different individual’s perspectives. Whilst disappointing to read this feedback, we would like to take this opportunity to respond to some of the concerns raised. Due to the anonymous and individual nature of some of the topics mentioned we do not have reasonable context to address all of these points directly.
As an organisation, diversity has been an ongoing focus for us, albeit a very challenging area and we acknowledge that it is a complex topic that requires continuing work, a long term strategy and a lot more of our focus. To specifically address some of the points made we do have significantly more than 10 BAME employees. Our current data shows that 22 out of our 186 employees who have chosen to share their data in our Equal Employment Opportunity survey identify as BAME, five of whom are in senior leadership roles. We place huge importance on LGBTQ+ acceptance within Elvie, creating safe spaces for any issues to be discussed via DE&I groups, slack channels and providing an active presence at Bristol Pride.
We do receive a large number of referrals, some from organisations geographically close to us and with a very relevant skillset, this is natural for any organisation and we are proud to have employees who would recommend us. All candidates are recruited based on skillset and capabilities, advertising the majority of roles on over 15 job boards, sourcing candidates directly and trying to maintain consistent interview processes with diverse interview panels. We have a large number of women in Leadership positions, with 6 out of the 8 members of our Exec team being female. Men in our organisation are passionate allies whose contribution and own experiences we highly value. Our approach to product development and creative insights are user-led and data driven, to inform the decisions made throughout our business, irrespective of the individuals involved.
We don’t condone any form of bullying and any official grievances we do receive are treated with the utmost care to achieve the appropriate outcome.
It has been a difficult period, balancing the ambition for growth as a scale up and also the climate we are operating in. We have been through a big period of change, and have done our utmost to ensure the redundancy process was handled with a high level of respect and fairness. We followed a strict UK collective consultation process with external Legal Counsel and all decisions were based on roles not individuals. The feedback we received by impacted individuals supports this. Our current monthly engagement survey shows that even after this turbulent time 76% of our employees would still recommend Elvie as a place to work. At our recent culture days, we opened the floor to questions for the Exec which were answered transparently and honestly about their mistakes and learnings.
If the reviewer would like to reach out to the People team directly to discuss any of the individual points raised, we would be happy to discuss them further.