Strong culture, strong platform - Customer Success Manager 11x Employee Review

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, great pay, being heard by our CEO, and a GTM software that stands out amongst the rest.

Cons

Typical startup symptoms, but the support and team culture is 100% there

Explore other reviews about 11x

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

The TEAM! If you are looking to surround yourself with people who are more intelligent than you are, look no further. Everyone here is not only quick to adapt to their fast-paced work, but they will never refuse to lend a hand where needed. They also share a lot of different perspectives to help you build and hone your knowledge and skills. It’s also incredible how much they leverage automations and AI internally which provides you with more time for creative liberty to manage your portfolio more strategically and efficiently. All the team members (including the CEO) are also zero-ego. They truly advocate for a collaborative environment and don’t believe in titles or hierarchy. It’s great knowing that leadership actually gives a damn about your opinions and feedback as an individual contributor. Benefits + compensation are also a plus!

Cons

This company moves fast and if you can’t keep up you’ll be left drowning. Quintessential startup environment for sure, but in some ways this can also be a “pro”. Forces you to learn and adapt quickly.

5.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-You’ll have the opportunity to make an impact early and see the direct results of your work. -Surrounded by incredibly smart and talented people who are eager to help and teach. Low ego, high collaboration. -Daily DoorDash credits for lunch and dinner are a nice perk, especially during busy weeks.

Cons

-The pace can be intense, and priorities can shift quickly as the company grows. It requires adaptability and the ability to balance changing demands alongside an already full workload.

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11x Response
1w
Glad you're enjoying the DoorDash perk! We appreciate you keeping up with the pace and prioritization. The next round of Insomnia Cookies is on us 🍪
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