Management is shambles - Techincial Support 20i Employee Review

The support team is a very different part of the company. Other departments are very well managed and treated with respect and also supported in their development and seem to have happy. Within the support team that is very different. You are treated as you are not part of the company and purely a number. Forced to work long periods of late shifts without any known reason for this to benefit the employees. They can easily allow a small amount of these late shifts while still supporting customers.