Good company - Customer Service Representative (CSR) 3M Employee Review

5.0
13 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Good company and nice atmosphere

Cons

They are cutting staff on a global scale

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3M Response
2y
Hello, Thank you for your review. We appreciate your feedback as a former employee and see your concerns regarding global lay-offs. We want you to know that we look to our current and former employees to help us shape the future of 3M, and we are grateful you decided to share your experience with us. Have a nice day!

Explore other reviews about 3M

5.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Work for what you get. Rewarding work and great management structure

Cons

Management can be vague sometimes

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Company investing in new products and higher growth markets

Cons

Over the past five years, there has been a significant decline in employee loyalty and incentive programs. Equity compensation, such as stock options and RSUs, was previously accessible to mid-level managers but is now strictly reserved for directors and above, reducing long-term incentives for a large portion of the workforce. Additionally, an increase in micromanagement and administrative red tape—particularly regarding strict scrutiny on all spending—has hindered productivity. The frequent practice of cutting budgets to meet short-term quarterly Operating Income (OI) targets is ultimately compromising our long-term revenue growth.

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