13 June 2022
777 Partners Response
3yThank you for sharing your concerns regarding payroll, 401k matching, and bonus payments. We apologize for the delays and any inconvenience caused. We understand the importance of timely and accurate compensation and employee benefits. Please allow us to address each issue:
Payroll delay: We sincerely apologize for the late payment of the payroll. We acknowledge the impact it had on our employees and understand the importance of meeting payment deadlines. We are actively working to improve our payroll processing systems and procedures to ensure that such delays do not occur in the future.
401k matching: We apologize for the delay in providing the 401k matching for 2021. We understand the significance of this benefit and the importance of clear communication regarding its distribution. We are actively addressing this issue and working to expedite the process. We will provide an official ETA and communicate the updates to all employees as soon as possible.
Bonus payments: We regret that the bonuses for 2021 have not been paid yet, and we understand the frustration caused by the lack of official ETA or communication. We are actively addressing this matter and working to finalize the bonus calculations and distribution. We will provide a clear timeline and update all employees on the progress.
We acknowledge that there have been communication issues in these areas, and we apologize for any confusion or lack of information. We are committed to improving our communication channels and ensuring that employees are promptly informed about relevant updates regarding compensation and benefits.
Your feedback is valuable to us, and we appreciate your patience as we work to rectify these issues. If you have any further concerns or questions, we encourage you to reach out to our HR department directly. We are dedicated to resolving these matters and providing a better employee experience moving forward.
Thank you for bringing these concerns to our attention. We are committed to learning from our mistakes and continuously improving our processes and communication to better serve our employees.