Things that make you go hmmmm - Anonymous employee 8x8 Employee Review

2.0
16 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people Open door policy with most executives.

Cons

Company is badly mismanaged Company is always in panic mode showcased my drastic and rapid organization changes every 3 months Company doesn’t look at the big picture and is RingCenrtral obsessed which clouds judgement on making real decisions. Product is a mess to much legacy infrastructure that doesn’t mix well as a holistic cutting edge product Vision is limited starting at the very top of the organization with a CEO that does not have a clue on how to execute a strategy nor any idea of how toDelegate effectively amongst his Lieutenants. A big focus on the short game with no real long term vision.

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8x8 Response
6y
Thank you for your feedback and for over a year of service at 8x8! All of our executives have an open door policy (none of them have offices except our CEO) and would love to have heard your feedback while you were here. We hoped that you shared this with your HRBP during your exit interview as we take constructive criticism very seriously. The culture is changing here at 8x8. Having just moved into our new HQ in Campbell, we are learning how to be more of an efficient company and with that comes some growing pains. Our CEO, Vik, has a great vision for the 8x8 and in his 6 years has done a great job at hiring the best and brightest with only valuing what's in their head and what's in their heart. If you would like to continue the conversation, please contact our VP of Talent Acquisition, Jim Lawrence at jim.lawrence@8x8.com

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5.0
11 Sept 2025
Recommend
CEO approval
Business outlook

Pros

So far the benefits are just amazing

Cons

Frequent layoffs. But no cons in general

2.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Good health insurance *Company "mental health" days off *Work/life balance *LinkedIn learning

Cons

*You will have to chase several people through several teams before you actually obtain the assistance you are looking for, however once you get to the right team/person, be prepared to be talked to like you're an annoyance rather than a colleague. A lot of "pass the buck" type of mentality, and "that's not our responsibility" attitude, then discover the people/person you're looking for doesn't work there anymore. *They reduce staff under the guise of "redundancies of the role", when they're really moving the exact role to Philippines or other countries as they can obtain more employees for that same paycheck. *Will hire new staff, have you train them, then reduce the positions within that team after you've trained them. *Upper management will promote not based on merit but nepotism, and it's not a secret but up in your face, and will tell you "its not personal". *They will shove the "we care about our people" culture down your throat, when in fact they DO NOT care about their people, especially the knowledgeable ones, they will eliminate those as soon as possible to get fresh blood in, with no knowledge or expertise, and often in other countries so they can pay them less than here. Truth. *Management is top heavy, always has been, no change in sight for this down the road.

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