Great benefits but toxic culture and pressure to conform - Customer Service Representative (CSR) AA Insurance Employee Review

2.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

1/2 price insurance, $250 yearly wellbeing allowance, free NZAA membership

Cons

Back to back calls, unobtainable stat requirements, no upward movement unless you kiss up to the management, toxic corporate culture that wants you to be a “yes man”.

Explore other reviews about AA Insurance

5.0
27 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Great company to join at any time

Cons

need to work over 40 hrs

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AA Insurance Response
1y
Thank you for taking the time to leave a review on AA Insurance’s Glassdoor profile. It looks like your review may be in regards to an overseas company that is not associated with AA Insurance, which is based in New Zealand. We encourage you to share your feedback with the correct company.
5.0
7 May 2021
Recommend
CEO approval
Business outlook

Pros

great culture and experience here

Cons

not enough time off as needed

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