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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      Benefits - Member Service Representative AAA Northeast Employee Review

      4.0
      1 Dec 2025
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      it's a job you don't have to "take home" after your shift. defined interactions, not ongoing ones. it's a Club so easy to remember the person on the phone is a member of the Club same as you, so can couch interactioin as Us working together to get you through this best we can.

      Cons

      production atmosphere, as anywhere in America, where a certain framework must be adhered to, and the usual "American Production" curse of always maximizing production, faster, better, more, but good people.

      avatar
      AAA Northeast Response
      6mo
      Thank you for sharing your experience and your commitment to the club and to our members.

      Explore other reviews about AAA Northeast

      5.0
      23 June 2026
      Life insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

      Cons

      The life insurance division is in a growth phase, which can create frequent changes.

      avatar
      AAA Northeast Response
      3d
      Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
      5.0
      23 June 2026
      Branch manager
      Recommend
      CEO approval
      Business outlook

      Pros

      After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

      Cons

      -after 3 years I still don’t have ANY cons to working for AAA Northeast.

      avatar
      AAA Northeast Response
      2d
      Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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