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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      Very High Call Volume - Member Service Representative AAA Northeast Employee Review

      4.0
      29 Mar 2021
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Management team is good - my supervisor helped me become a better individual

      Cons

      Very high call volume Benefits could be better

      avatar
      AAA Northeast Response
      5y
      Thank you for not only the review but also for all the work you do to help us achieve our goals and serve our members! We could not provide the level of service we strive for without the dedication of employees like you!

      Explore other reviews about AAA Northeast

      5.0
      23 June 2026
      Life insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

      Cons

      The life insurance division is in a growth phase, which can create frequent changes.

      avatar
      AAA Northeast Response
      4d
      Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
      5.0
      23 June 2026
      Branch manager
      Recommend
      CEO approval
      Business outlook

      Pros

      After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

      Cons

      -after 3 years I still don’t have ANY cons to working for AAA Northeast.

      avatar
      AAA Northeast Response
      3d
      Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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