Good people / bad management - Member Service Representative AAA Northeast Employee Review

2.0
18 June 2024
Recommend
CEO approval
Business outlook

Pros

AAA members are great people to help and provide services. It’s very rewarding to be appreciated by the AAA Member.

Cons

Job responsibilities include RMV / DMV, TSA enrollment, and membership services. Management only reviews membership goals and metrics.

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AAA Northeast Response
2y
Thank you for your feedback. We appreciate your dedication to serving our AAA members. We will take your feedback into consideration. Thank you for being a valued member of our team.

Explore other reviews about AAA Northeast

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work culture and awesome benefits! Best employee focused organization!! Authentic and humble CEO!!!

Cons

None that comes to mind.

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

Cons

-after 3 years I still don’t have ANY cons to working for AAA Northeast.

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AAA Northeast Response
6d
Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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