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      AAA The Auto Club Group

      Engaged employer

      AAA The Auto Club Group reviews

      Not keeping up with inflation - Insurance Aent AAA The Auto Club Group Employee Review

      1.0
      23 Dec 2025
      Insurance aent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great health benefits corporate as it is was ok, a lot of activities a lot of engagement with the company as it is. Very generous pto and very flexible.

      Cons

      They kept on removing perks, benefits and pay. They tricked me into getting to a salary program that pays $15 an hour with the promise of possible 30% commission rates. This was my worst year personally I didn't make any money. My average commission payout this month was $600 this made me go into debt in order to keep my household expenses a float. Also they cut incentives and they took out protections for quoting agents they also took out access to underwriting team it felt like the company in the urge to save money was working against their agents on purpose. Very disconnected

      avatar
      AAA The Auto Club Group Response
      5mo
      Thank you for taking the time to write a review on your experience. We genuinely appreciate and value your feedback as a former employe, as it will assist us with making future improvements. We are sorry to hear you did not have a positive experience, If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!

      Explore other reviews about AAA The Auto Club Group

      5.0
      8 June 2026
      Scrum master jr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company, good pay and trains well

      Cons

      Yearly salary increase are minimal

      avatar
      AAA The Auto Club Group Response
      1w
      Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
      2.0
      22 June 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent coworkers and steady paycheck

      Cons

      Staffing and support decreases but expectations keep increasing. Relief and weekend teams are removed. Senior adjusters are expected to handle 18+ new claims per week including conducting liability investigations, paying subrogation demands, and handling arbitration responses all while sitting in a queue all day long like a call center representative.

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