Not Recommended - EC technician ADT Employee Review

1.0
24 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Pay and the ability to help keep people safe!

Cons

Micro management, do not recommend! Company is aggressively trying to replace current employees (technicians) with low pay, less experienced technicians.

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ADT Response
4w
Thank you for sharing your feedback and as a Technician in Westmont. We’re glad to hear the compensation in this role met your needs and that you enjoy contributing to our mission-driven purpose: helping keep people safe. Regarding your other feedback, we appreciate your perspective as a long-tenured employee at ADT, and we welcome any additional feedback you have at recruiting@adt.com. Thank you for spending 10 years helping serve customers.

Explore other reviews about ADT

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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