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      ADT

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      ADT reviews

      Outside Sales Rep-Residential - Anonymous employee ADT Employee Review

      2.0
      26 Feb 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Company has pretty good benefits...

      Cons

      Training is not really helpful then you are expected to start selling after your first week even though you have no idea how to sell the product. There is no base pay so while you are in training the money they pay isn’t enough to live...which is why most people quit within the first month. I’m currently looking for a new career because my bills don’t care that I was not properly trained. Oh and the mileage pay is a lot less than the amount of gas that you have to use.

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      ADT Response
      7y
      Thank you for taking the time to leave your review. The happiness of our employees is always top-of-mind and we regret to hear your experience is not meeting your initial expectations. We encourage you to speak with your manager or to your HR manager or reach out to us at alwaysthere@adt.com

      Explore other reviews about ADT

      5.0
      12 June 2026
      Sales training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing Culture Great Benefits Package Multiple work locations including Work From Home

      Cons

      Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

      4.0
      15 June 2026
      Solutions advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

      Cons

      Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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