Trying to be customer obsessed - should begin at the employee level - Anonymous employee ADT Employee Review

1.0
31 July 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hmmmmmm....... Can't think of even ONE pro

Cons

Very much a 'boys club'. The only reason you are beginning to see more diversity (minorities and women in senior level roles) is that it was to be seen in a more positive light when the company went public. Many of the male managers who have been with the company for a long period of time are rude and disrespectful. There is Al's a lot of patting each other on the back and taking credit for the work of staff with lower job titles.

Explore other reviews about ADT

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

None other than a paycheck

Cons

Dominate you and push you even though it is hot and you are working hard, they will complain and yell at you about their crummy inventory system or people complain. They do not care if you are injured. Tell them and lose your job. The lady in charge is psychotic at best. Called me months after I didnt work there asking ridiculous questions and demanding answers. She's a short minority female that hates men apparently. Hates everyone and everything from what I saw. There's no peace at this job. If you keep it 3 months, you're an extremely hard worker.

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