Poor training, Poor Management, unresponsive to requests for help, not willing to come into the 21st Century. - Small Business Sales Representative ADT Employee Review

1.0
29 Oct 2013
Recommend
CEO approval
Business outlook

Pros

There really weren't many good things in my 7 months there.

Cons

No help for new sales reps, a manager who would tell me to ask other sales reps how to fill out paperwork, pricing that was not competitive in the market and an area manager who wouldn't respond to requests for additional help.

Explore other reviews about ADT

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

4.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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