This was not a good experience - Small Business Sales ADT Employee Review

1.0
5 Nov 2013
Recommend
CEO approval
Business outlook

Pros

It was a job, not much more. I was hired as a Business account manager, but the position did not involve any duties they explained in the interview. The make a big deal out of the ipad they issue you but does no help that much other then being a prop.

Cons

If you like cold calling door to door this is the place for you. If you enjoy working from a list of phone numbers the have already been worked by other sales, this is for you. It is 99% cold calling on phone and door to door. This a very unproductive way to sell. Saturday (blitz day) The product and service is so over priced it amazing they can sell anything.

Explore other reviews about ADT

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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