1.0
25 Jan 2014
Former employee, more than 1 year
Syracuse, NY
Recommend
CEO approval
Business outlook
Pros
I liked most of the employees I've worked with, and I like providing security to families. There's a 401(k) matched by the company, and pretty good benefits.
Cons
You can only advance if you're willing to put in a lot of hours. I'm talking 12+ hours a day as a technician. there's an extremely high turnover, so you don't get the support you need as a field technician. New hires on dispatch are a joke and don't understand the business. Managers don't provide enough training for complex installs and so you have to solve all your own problems via trial and error.