The training was very thorough. They are very encouraging. - Anonymous employee ADT Employee Review

4.0
10 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are a lot of advancement opportunities.

Cons

I was told during my interview that it was a customer service position. Once I was hired and began training it was changed to outbound sales rep (telemarketing ). I thought this was very deceiving since I don't do phone Sales and would have never gone through the interview process. I guess that's why they do it.

Explore other reviews about ADT

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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