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      ADT

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      ADT reviews

      One of my worst sales jobs i've ever had - Inbound Sales Representative ADT Employee Review

      2.0
      25 Apr 2024
      Inbound sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Health benefits, 401k, remote work

      Cons

      Scheduling, you won't have full weekends off till 5 years in the company, they make you work holidays and sometimes mandatory OT, VERY HIGH STRESS, SUPER HIGH TURNOVER, Moral of the center is super low, majority of people aren't happy working there, METRICS are ALWAYS INCREASING every 2/3 months while commission stays the same, there's like 4/5 different type of sales so its not an easy sale, and they super micromanage you down to the minute, make you listen to all your calls, and they force you to sell how THEY WANT you to sell, I defiantly wouldn't recommended this job to anyone, do yourself a favor and look else where.

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      ADT Response
      2y
      We are disappointed to hear this and appreciate you taking the time to leave a review. At ADT, we strive to create an environment of open communication where employees feel heard and have the ability to take ownership of their career at every level. We're hoping to gather more information regarding your experience. If you’re open to providing more details, please email glassdoorfeedback@adt.com. Thanks again for your review, and we look forward to hearing from you.

      Explore other reviews about ADT

      5.0
      24 Mar 2026
      Sales & training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      18 June 2026
      Patrol manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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