A GREAT place to work! - Residential solutions advisor ADT Employee Review

5.0
5 June 2025
Recommend
CEO approval
Business outlook

Pros

excellent pay structure, positive and support culture, flexible hours, great perks, good benefits, upper mgmt listens to front line workers

Cons

sometimes jobs sold can be difficult to get installed, installer availability. this is rare and is not a major issue, and has been much better as of late. install mgmt even reassigning installers to other markets to fulfill more work orders.

Explore other reviews about ADT

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

4.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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