Pros
While the company offers a decent compensation package and a "comfortable" work environment with COLD air conditioning, the overall work experience can be quite taxing. The helpfulness of colleagues is a plus, but unfortunately, the HR and management teams seem to lack support and understanding. This, coupled with the demanding workload, can significantly impact one's mental and emotional well-being.
Cons
The HR department is severely lacking. They consistently shirk their responsibilities, passing them onto the country manager. Moreover, they have a tendency to exploit employees' mistakes without proper guidance or support. The high workload, coupled with insufficient staffing, forces team managers to juggle multiple roles, leading to burnout and stress. The company's work-from-home policy is unclear and inconsistently enforced, often leading to unfair treatment of employees. While the management team prioritizes client satisfaction, they seem to disregard employee well-being and feedback. This creates a toxic work environment where employees feel undervalued and unsupported.