Breaking from it's former mold. - Recruitment Administration Specialist AMS Employee Review

3.0
9 June 2015
Recommend
CEO approval
Business outlook

Pros

Wide range of clients and recruitment services Global exposure, in-depth knowledge of client's recruitment strategy Free packed meals for night shift employees Whilst I agree with most if the statements from other current and previous employees, what drove me to write a review was that I began to see real change. Air-conditioning: facilities has become surprisingly proactive in informing employees for any issues that may arise. It has become more and more tolerable working at night. Activities: just had town hall after more than 6 months; received invites for future townhalls-quarterly. Recently concluded midyear event. Senior managers: finally saw them walking and working during night shift after my 2+ years with the company. Simple and basic as it may sound, it has helped me personally to be hopeful and look forward with great anticipation what's in store next. I appreciate that other challenges wont be solved overnight but felt good to be finally having a voice.

Cons

Most challenges were already indicated and most of which still exists today: HR, payroll, benefits and compensation, etc.

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AMS Response
10y
Thank you for your feedback. I am pleased that you feel that things are changing. I recently spent a week with the Manila team understanding what people liked and what people didn't like and working wiht the wider team to build an ongoing engagement plan. We are absolutely committed to continuing to involve the wider team and communicate what we are doing and how people can get further involved. If you would like to discuss your feedback in more detail, please contact me at sheena.cartwright@alexmann.com Thank you

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Cons

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Pros

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Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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